Intern, Site Merchandising - Amazon

Responsibilities Include: 

Amazon (Main Focus):  

• Assist in day-to-day FBA (fulfilled by Amazon) operations including but not limited to creating & monitoring active listings, “Buy Box” ownership, product ranking, and inventory management to enhance goop’s presence on Amazon.com.
• Resolve product pages challenges by opening support cases, and work with legal team to monitor product catalog for counterfeits and resellers. 
• Assist in creating and optimizing product listings to maximize visibility and conversion rates on Amazon. 
• Collaborate with the marketing team to develop engaging and informative content, such as Amazon Posts or Amazon Lives. Ensure brand consistency and adhere to Amazon's guidelines and best practices.
• Support the planning and analysis of advertising campaigns on Amazon. This includes conducting competitor and keyword research.
• Support the planning and execution of promotional campaigns and deals on Amazon, such as sale prices, deals, coupons, and bundle offers.
• Assist in managing customer feedback and reviews, responding promptly and professionally to inquiries and concerns. Analyze customer reviews and feedback to identify trends, patterns, and insights.  

Site (Secondary Focus): 

• Maintain site merchandising on category pages, featured shops, and other landing pages to be used by other channels (paid, social, etc.)  
• Add right rails to new editorial and launch content  
• Update right rails and CTAs to best performing editorials  
• Perform competitive research and present findings to team 
• Merchandise category pages, featured shops, and product carousels  
• Merchandise the right rail for content stories  
• Merchandise site for goop-branded products, exclusive collaborations, and special events  
• Assist with homepage planning and strategy for main hero, product carousels, featured edit, and promo banner  

Qualifications & Experience 

• Familiarity with e-commerce platforms, particularly Amazon, is preferred  
• Ability to organize and prioritize workload to meet deadlines, make timely decisions, anticipate problems and adjust as landscapes shift  
• Forward-thinking, resourceful, and intellectually curious with the ability to work across different departments  
• Detail-oriented with excellent organizational and analytical abilities.
• Strong sense of ownership and drive, coupled with a passion for ecommerce, technology and innovation 
• Team-oriented, collaborative worker while still being able to work independently 

FAQ  

• Compensation: $16.90 per hour. This is a part time, temporary role. 
• Perks: Special offers with brand partners, access to custom lifestyle resources and events, and a beautiful work space in Santa Monica 
• Work Philosophy: At goop we believe that creativity, innovation and camaraderie are essential to our business, our culture and our employee’s growth and development. With our Hybrid Work Policy, we are committed to promoting collaboration, productivity and employee well-being by maximizing the benefits of both in-person and remote work. We are in office Tuesdays and Thursdays, as well as Mondays for those within a 15-mile radius of our Santa Monica office.