Intern - Supply Chain Order Management - Nashville, TN - Summer 2024

Job Title

Intern - Supply Chain Order Management - Nashville, TN - Summer 2024

Job Description

Intern - Supply Chain Order Management - Nashville, TN - Summer 2024

Are you interested in an Intern opportunity with Philips? We welcome individuals who are currently pursuing an undergraduate (BS) degree to participate in a 12 week paid intern opportunity at our site in Nashville, TN. Through this role you will gain meaningful, hands-on experience in a HealthTech company.

In this role, you have the opportunity to

This position's primary responsibility is to processes sales orders in conjunction with our internal project managers, factories, and logistics service providers to meet customer requirements related to delivery, installation, and invoicing our customers. This role is key to making sure our customers receive the right products at the right place and time and is the focal point for problem resolution for Supply Chain issues. You will have exposure and have an impact on Philip's North America supply chain.

You are responsible for

Order integrity and timely communication with internal and external customers to resolve any order date alignment issues. Below are some of the main job functions:

• Ensure that a customer order detail changes, per the Project Manager, are updated timely in our Project management and ERP systems.
• Review factory confirmed delivery dates compared to requested delivery date from the project manager and take proper action to align the dates as closely as possible.
• Track order shipments to ensure on time and complete deliveries through the Merge Center and to customer sites using various logistical databases and transportation carrier websites. Expedite delivery where applicable.
• Act as liaison between all functions for the entire life of the order. From order intake to invoice creation; resolving Sales Order processing issues through material delivery
• Validates and processes Defect on Arrival (DEFOA) and Return Order requests to meet departmental turnaround times.
• Escalate issues appropriately and promptly to ensure optimum customer satisfaction.
• Ensure established processes are followed and adjusted when more efficient ways of working are brought forth. Actively participate in Philips Lean culture to help drive efficiencies.
• Complies with Quality Standards and Philips' standards of business conduct.
• Effectively sets priorities in order to meet workload deadlines, commitments and all applicable established departmental goals.
• Other duties and requirements as required.

You are a part of

The Global Business Systems Supply Chain organization where you will work in a fast paced, competitively healthy, and friendly working environment. You will share ideas and partner with team members to problem solve, process improve, drive effectiveness, and reduce nonvalue add processing steps and activities.

To succeed in this role, you should have the following skills and experience

• Enrolled in an accredited university and pursing a Bachelor's degree in business or related fields.
• Supply Chain related business or administration experience / areas of study is preferred
• Business systems experience (ex: SAP/ ERP systems, MS Office, Siebel) preferred.
• Possess excellent verbal, written, and the ability to communicate clearly with both internal and external customers
• Ability to think critically, demonstrate "outside the box" thinking, and meet time sensitive deadlines for customers and resolution of escalated issues
• Comfortable working in a fast-paced, deadline driven collaborative team environment.
• Positive, self-starting, flexible, and forward-thinking individual with strong organizational skills who can work both independently and in a team environment.
• Complies with Philips' quality standards, business conduct, and all established processes are followed
• Minimum 3.0 GPA

Philips Transparency Details

The hourly pay range for this position is $20.00 to $23.00, plus overtime eligible. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.

Company relocation benefits will not be provided for this position. Candidates need to live within the territory or within commuting distance to Nashville, TN.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.• Learn more about our business.• Discover our rich and exciting history.• Learn more about our purpose.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.