Intern, Value Added Services

Your role in helping us shape the future:
This role will support the Value Added Services (VAS) team within Intelsat that transforms customer experience across all vertical markets - Networks, Media, Mobility and Government. Working with the VAS commercial and technical teams the candidate will support speed to market solutions utilizing standard products to meet customer requirements through design, VAS standard inventory and global field reach to offer solutions and services into operations in often harsh and remote locations.
During the internship the successful candidate will work with the Technical and Commercial wings of VAS to learn and support our BAU. In addition to learning, contributing and improving to what we do, the candidate will take a lead role in delivering a stream of the VAS Standardization program. This internship will be a hybrid role, split between the technical team and the commercial team and will report directly to the VAS Technical Manager.
Are you up to the challenge?

• Develop an excellent understanding of each BU customer base and market demand for services
• Work within the VAS Commercial team and closely with Regional Sales to identify market opportunities, recommend options and support closing deals to drive growth for Value Added Services
• Prepare internal and customer-facing documentation presenting Intelsat's portfolio of Value Added Services
• Offer Technical support to the VAS Commercial team and wider Sales team to provide solutions that meet the customer requirements.
• Assist and support the creation of the Preliminary Design Review (PDR) for technical validation
• Assist the Technical Implementation Manager with the creation of the low-level design, and the Critical Design Review (CDR) documentation.
• Raise detailed Field Service Requests for integrators to carry out site missions, setting the tasks to be completed and the mission deliverables.
• Within the VAS Technical Team, provide technical expertise and support to the Customer Service Delivery team for the duration of implementation projects.
• Validate the technical completion of the project and approve the returning artifacts from integrator.
• Support the VAS standardization project, leading the Inventory deliverable and contribute to the development of the VAS quote tool.
• Drive adherence to and showcase VAS processes and standards.
• Any other tasking as directed by line manager.

You should definitely have:

• Studying for a Master's Degree in Communications or Electrical/Electronics Engineering or an equivalent degree
• Computer literacy with MS Office Suite, particularly MS Excel and MS PowerPoint.
• Desire and ability to work in a highly collaborative environment which includes working on cross-functional teams and demonstrating the flexibility to assume lead or support roles.
• Strong analytical and problem-solving skills. Ability to take lead and manage work in an efficient manner.
• Effective interpersonal skills and well-developed communication and skills (oral, written, listening, presentation).
• Ability to communicate technical concepts to non-technical audience in English
• Effectively able to manage competing priorities and handle multiple projects independently.

It would be nice if you had:

• Knowledge of Telecommunications
• Project Management Certification
• Software qualification
• Languages (French, Spanish or Portuguese)

What it's like to work with us:
Intelsat is connecting the world and transforming the satellite landscape by reaching beyond the traditional satellite industry. We are defining new solutions and new products that will open new, profitable markets. To help us reach this goal, you should be a bold thinker who will perform a key role in shaping Intelsat innovation for years to come.

• We emphasize personal and professional growth
• Fun, diverse, and inclusive culture

Other Job Info:

• These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.
• Job requires ability to sit for long periods of time

Our D&I Commitment:
We're committed to fostering a culture and environment of diversity, inclusion and respect - a place where everyone can show up fully as themselves and do their best work every day. We're a technology leader committed to advancing diverse, inclusive teams - where belonging is rooted in our culture. Intelsat has an established Diversity & Inclusion Council and Employee Resource Groups. Intelsat is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, national origin, ethnicity, age, disability, pregnancy, veteran status, sexual orientation, gender identity or any other characteristic protected by applicable law. While it is important to note that meeting the minimum qualifications is a fundamental requirement for consideration, if you are enthusiastic about this role and are unsure how well your experience aligns with these requirements, we encourage you to apply. Our recruitment team will assess your application and determine if your skills and qualifications meet the essential criteria for this role or whether there might be another role within our organization that is a better match.
About Us As the foundational architects of satellite technology, Intelsat applies our expertise to develop breakthrough solutions that advance and secure boundless applications for our customers and partners.
At Intelsat, we increase human potential by connecting people, communities, businesses, and governments. Our employees enjoy a casual and collaborative environment, where we celebrate professional excellence in pursuit of the corporate mission. We hire skilled professionals who work in various areas such as: satellite engineering, network operations, cloud architecture, accounting, sales, legal, and more. Browse our current job openings or create a professional profile to stay informed about opportunities that match your interests and expertise.
Intelsat is subject to regulation by certain U.S. Government national security agencies, which require that we collect and share certain Personally Identifiable Information ("PII") with the U.S. Government to obtain permission to employ non-U.S. persons in certain roles. If selected for a role at Intelsat, we may collect and share your PII for these purposes.
Intelsat is an Equal Opportunity/Affirmative Action Employer including Vets and Disabled