Internal AI Engineer

This role is located in Somerville MA - We are a hybrid work environment and are in the office 3+ days/per week.

Tulip the leader in frontline operations is helping companies around the world equip their workforce with composable connected apps leading to higher quality work improved efficiency and end-to-end traceability across operations. Tulip's cloud-native no-code platform powered by embedded AI is driving the digital transformation of industrial environments through composable human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT Tulip is headquartered in Somerville MA with offices in Germany Hungary Singapore and Israel. Tulip has been recognized as a World Economic Forum Global Innovator a 2024 Deloitte Technology Fast award winner one of Energage's Top Workplaces USA and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work."

About You

You're a technically sharp engineer who gets excited about turning LLM capabilities into real production-grade tools that transform how teams work. You thrive in ambiguity – equally comfortable translating business needs into action items and prototyping a new agent framework. You think end-to-end from identifying the high-leverage automation opportunity all the way through to shipping something colleagues actually depend on. You move fast set a high technical bar and bring others along with you.

What Skills Do I Need?

• 7+ years of software engineering experience with demonstrated ownership of complex production-grade systems
• Experience building internal tools or developer-facing products that bridge technical capabilities and non-technical users
• Ability to partner with business leads to decode operational needs into developer-ready requirements
• Strong proficiency in Typescript and familiarity with API design and integration (RESTful services).
• Hands-on experience with LLMs prompt engineering agent frameworks and RAG architectures — ideally in a production environment
• Production experience with cloud platforms (AWS or GCP) modern CI/CD practices and AI safety and security considerations
• Bachelor's degree in Computer Science Engineering or equivalent working experience

Key Responsibilities

• Partner with teams across the company to identify high-impact AI opportunities translating business needs into robust intelligent solutions
• Create intuitive interfaces that make advanced AI accessible to non-technical users across the organization
• Set technical standards and patterns for AI/LLM development at Tulip informally mentoring and enabling other engineers as the practice grows
• Build internal tools and practices for functions across the company enabling teams across all areas of the business to leverage AI optimization
• Design and build Tulip's internal AI agent platform from the ground up establishing the technical foundation for how LLM-based agents are developed deployed and maintained at scale
• Develop and iterate on AI agents that automate workflows across engineering operations customer success finance and business development
• Build secure scalable agent orchestration systems that integrate with Tulip's existing tech stack — including CRMs data warehouses communication tools and proprietary platforms

Key Collaborators

• Engineering Operations and Customer Success teams
• Finance and Business Development
• IT and Data leadership

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don't match every requirement applying gives you the opportunity to be considered.

We're building a strong diverse team that values hard work families and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health Dental Vision Short-term Disability Long-term Disability Life Insurance AD&D Insurance Flexible Spending Account (FSA) Commuter Benefits Parental Leave and 401(K)
• Flexible work schedule and unlimited vacation policy
• Learning & Development program
• Virtual company events and happy hours
• Fitness subsidies
• An inclusive dog-friendly office with diverse and inspiring colleagues

We are an equal opportunity employer. At Tulip we celebrate all. Qualified applicants will receive consideration for employment without regard to race religion color national origin gender sexual orientation age marital status veteran status or disability status. Help us build an inclusive community that will transform frontline operations.

The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted actual compensation will be determined depending on multiple factors including job-related knowledge & skills experience business needs geographical location market compensation data and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $145000 - $190000 per year. 

What We Do

Tulip the leader in frontline operations is helping companies around the world equip their workforce with connected apps leading to higher quality work improved efficiency and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity capturing and analyzing real-time data and continuous improvement.

Why Work With Us

We’re building a strong diverse team that values hard work families and personal well-being. Help us build an inclusive community that will transform frontline operations.

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