Internal Systems Specialist (Hybrid)

NISC is looking for a passionate experienced Internal Systems Specialist to add to our internal network team. This Internal Systems Specialist will design, implement, maintain, and support our growing server and software infrastructure. You will be part of the internal system team that is responsible for designing and developing scalable, maintainable, highly available network architectures that meet NISC’s critical business objectives. This position will work closely with our internal tech teams and support staff in order to identify potential issues and fix existing problems. 

Work Schedule: 

• Hybrid from one of our office locations: Lake Saint Louis, MO or Mandan, ND
• Requirement: Minimum of working 1 day per week out of an office location and ability to work up to all 5 days a week from an office location.

Essential Duties:   

• Manage incident requests and follow up on resolution 
• Assist in the implementation and maintenance of Enterprise servers, storage, enterprise backup, application software, and system management tools
• Research general technical problems and resolve issues for the internal server, storage, and enterprise backup and DR infrastructure.
• Participate in changes or enhancements to implementation procedures as requested.
• Assist with work duties outside of regular business hours, on an as needed basis, to meet Enterprise infrastructure issues, projects and goals
• Commitment to NISC’s Statement of Shared Values.
• Other duties as assigned. 

Knowledge, Skills & Abilities Preferred:  

• 1+ years of experience preferred 
• General level knowledge of Windows and Linux operating systems, server, storage, backup/DR hardware and vMware ESXI.
• General level knowledge of the setup and support of TCP/IP networks on internal servers
• Basic level knowledge of NISC related software applications and services.
• Basic knowledge of Project Management Process and Theory
• Basic research and problem-solving skills with a strong attention to detail.
• Documents basic procedures and complex troubleshooting procedures related to systems software and hardware.
• Basic level presentation and training skills
• Basic level ability to organize, prioritize, and adapt to change
• Basic level ability to interact in a positive manner with NISC Enterprise teams
• Basic ability to demonstrate initiative and accountability.
• Commitment to basic ability to troubleshoot
• Ability to travel as often as necessary to meet the goals, projects and objectives of the position  

NISC’s Shared Values & Competencies:  

• Integrity – We are committed to doing the right thing – always. 
• Relationships – We are committed to building and preserving lasting relationships. 
• Innovation – We promote the spirit of creativity and champion new ideas. 
• Teamwork – We exemplify the cooperative spirit by working together. 
• Empowerment – We believe individuals have the power to make a difference. 
• Personal Development – We believe the free exchange of knowledge and information is absolutely necessary to the success of each individual and the organization. 

Education Preferred: 

Bachelor’s Degree in a related field or equivalent experience plus preferred certification in Comp TIA A+

Minimum Physical Requirements:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.  

Disclaimer:  

Management may modify this job description by assigning or reassigning duties and responsibilities at any time.