International Project Manager

The International Project Management Team

The International Project Management Team is a rapidly growing service offering team for Alarm.com. It provides continuous, distinctive support to our international customers to ensure successful launches. Our Project Managers are involved from planning to launch to support our international dealers with a disciplined eye on every stage of the international customer journey. We are developing a strong team and are looking for exceptional individuals to join us.

The Role

Project Managers ensure complex product launches meet customer satisfaction and are aligned with regional market needs, coordinate in-region project strategy and execution, and lead efforts to resolve complex product and platform release planning that impact business and field operations.

As a Project Manager, you’ll work as part of a driven team to deploy project management tools against the complex launches for our International markets.

Your mission is to synthesize disconnected streams of opinions, requests, and requirements to work into a cohesive and workable plan to result in a successful launch.

Project Managers are do-ers who immerse themselves in our customers’ most intricate business needs, and dive into the issues to enable us to meet launch successes. At times, you will be deployed to ADC internal product teams. In this role, the work you’ll tackle will require a curious and analytical mindset, a sharp intuition for product, and a strong degree of user empathy to ultimately drive to resolution.

Core Responsibilities

• Gain deep technical knowledge of Alarm.com architecture combined with exceptional analytical and quantitative problem-solving skills.
• Design, develop, and manage project plans in a complex dynamic environment.
• Lead key stakeholders to define project scope and gather accurate and complete business requirements.
• Create cost estimates, milestones, and resource requirements for the successful completion of each project.
• Ensure projects are being documented appropriately to mitigate risk and to be delivered on time.
• Build relationship and collaborate with key stakeholders to ensure delivery of commitments.
• Interface with senior levels of management and customers and serve as the spokesperson for Alarm.com relating to significant matters on the program.

What we Value

• S./M.S. in Computer Science, Engineering, Operation Research, Math, Physics, or equivalent experience.
• Excellent communication skills. You must build great relationships and convey and debate rationale. You are the person that people can’t wait to collaborate with.
• Self-starter and proactive technical individual who is experienced collaborating with enterprise customers of all levels of sophistication.
• Risk management. Identify and communicate early and often to key stakeholders.
• You strive to understand stakeholders and fight to empower them.
• A highly iterative planning process. You move fast, listen, and adapt. You rapidly incorporate feedback and prioritize collaboration.
• 3-5 years of experience in project management and/or implementation role.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our quality standards are high, and our employees enjoy working alongside other high achievers.
• Make an immediate impact: new employees can expect to be given responsibility for bringing new technologies to the marketplace within weeks. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well-rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and gain a broad knowledge base across multiple areas of the business.
• Work with the latest technologies: As we continue to lead the industry, we require expertise across a broad spectrum of technologies including short and long-range wireless communication, video surveillance, lighting and HVAC automation, web development, and backend application development and hosting.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and an annual corporate retreat.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more.  We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

For more information, please visit www.alarm.com.