International Sales Account Manager

Description

The International Sales Account Manager is the key contact for International business partners representing Cambria. You are the point person within Cambria responsible for managing all aspects of the day-to-day activities to support, manage and grow International Sales. This individual will ensure Cambria develops the processes and procedures that best fit the needs of our International customers.

Essential Duties & Responsibilities:

• Plan, execute and lead communication between our global customers and Cambria sales, marketing, service, and production organizations
• Develop and maintain strong relationships with customers by becoming a trusted advisor and partner to ensure Cambria is perceived as a qualified, value added supplier
• Build business solutions and infrastructure that supports the international requirements, including planning, managing supply network, and lead times
• Research, screen and develop new territories/partners
• Maintain and update a robust suite of Service Level Agreements, Key Performance Indicators (KPI's), scorecards, metrics, models, business rules and standard
• Effective manage and resolve claims by partnering with the Business Partner Services department
• Create and maintain detailed reporting on all export activities including export statistics, order management, logistics and shipping
• Ensure that logistics system is operated in accordance with local, state, federal and international customs laws
• Manage and oversee export declaration reporting (U.S. Census Automated Export Filing)
• Manage expenses in collaboration with the Finance team with final approval from Sales Leadership
• Generate and distribute invoices for all sales orders with a high level of accuracy and follow up
• Ensure collection of all payment according to customer terms of sale
• Managing Third Party relationships in the interest of both Cambria and Cambria's customer
• Verifying, approving and routing Third Party invoices for payment and processing
• Review, assist in preparation and approve documentation for export

Requirements

• Solve problems using analytical and technical skills in a logical fashion to produce creative ideas and solutions
• Exceptional interpersonal, verbal and written communication skills
• Ability to work independently as well as with a team
• Strong attention to detail and critical thinking skills
• Possess a strong sense of urgency and ability to multitask
• Resilient ability to learn reporting/data tools
• Proven organizational and prioritization skills
• Culturally aware, sensitive to cultural difference
• Demonstrated ability to use logic to solve problems
• Bilingual language skills preferred
• Positive attitude, self-motivated and able to work in a fast-paced environment
• Ability to work extended hours including nights and weekends

Minimum Requirements

Education: Bachelor's Degree in Related Field

Experience: 3 Years' Experience in International Logistics or International Business

Systems: Microsoft Office, Google Suite, Knowledge of Salesforce a plus

Additional Requirements

Travel Requirements: International Travel may be required. Travel to other Cambria locations required.

Physical Requirements: Office position requiring telephone and computer use.

Cambria offers a competitive benefits package that encompasses Health and Dental Insurance, Paid Time Off, 401(k) plus matching, Discretionary Profit Sharing, Flexible Spending Account, Life, Supplemental Life, and Disability Insurance, Referral Program, Tuition Reimbursement, Employee Assistance Program, Employee Discount and Professional Development Assistance.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

CambriaCares is our commitment to empower our people, support our communities, and help to sustain our environment.

For additional company information, please visit www.CambriaUSA.com

We are an equal opportunity employer.

M/W/VET/DISABLED