International Sales Coordinator

We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning.

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers.

We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.

Ascend Learning's Safety & Security segment is a leading provider of online training in a range of high growth professions and academic areas, including computer science and cybersecurity. We combine authoritative content with innovative educational technology to help educators teach more effectively and students learn more efficiently. Our comprehensive suite of print and digital education solutions is designed to enrich the educational experience and deliver results for secondary, post-secondary, and professional education markets.

WHAT YOU'LL DO

The international sales coordinator (ISC) supports the Ascend Learning International Operation and reports to the International Head of Operations. The ISC will work daily, liaising between internal stakeholders and the international sales and operations team. This position is responsible for processing all international digital requests, working with outside contractors on vetting customer requests, linking customers with appropriate international sales contacts, and assisting in addressing product related questions. The ISC will also be involved in various operational support initiatives.

WHERE YOU'LL WORK

This position will work hybrid in our Burlington, MA office. Remote candidates will be considered.

HOW YOU'LL SPEND YOUR TIME

• Process International Digital Requests (Navigate, Instructor Resources & eBook Requests).
• Support International Sales Team with day-to-day product-related questions and requests. Liaise with internal stakeholders (JBL product, marketing, customer service, and other internal stake holders) on behalf of the outside international sales team to troubleshoot issues as needed.
• Direct internal sales leads and customer queries to the appropriate international team/member.
• Responsible for running CEI monthly activity reports for billing.
• Work with Agents and Digital Content Manager to verify and submit CEI digital requests.
• Manage international eBook pricing and files requests. Liaise with international digital vendors and digital content manager to respond to digital pricing requests and submit digital file requests.
• Conduct international market research as needed.
• Process international conference and collateral requests. Liaise with Marketing to fulfil international sales team marketing requests for flyers, posters, and other conference needs.
• Assist with select operational projects (digital price lists, restricted titles spreadsheet) and distribution list updates.
• Under the supervision of Int'l Operations Manager, pull International Distributor Activity Reports.

WHAT YOU'LL NEED

• BA/BSc in Marketing, Business or related field preferred
• Minimum 2 years of related experience
• Experience as a Sales Coordinator
• Excellent computer skills
• Proficient in using MS Office
• Good organizational skills
• Excellent communication skills (verbal and written)

BENEFITS

• Flexible and generous paid time off
• Competitive medical, dental, vision and life insurance
• 401(k) employer matching program
• Parental leave
• Wellness resources
• Charitable matching program
• Hybrid work
• On-site workout facilities (Leawood, Gilbert, Burlington)
• Community outreach groups
• Tuition reimbursement

Fostering A Sense of Belonging

We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued and be their authentic selves. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

About Ascend Learning

As a tech-enabled services company, Ascend Learning is a national leader in developing and delivering data-driven online educational content, software, assessments, analytics, and simulations serving institutions, students and employers across healthcare, fitness and wellness, public and workplace safety, skilled trades, insurance, financial services, cybersecurity, and higher education. We're committed to accelerating the learning pathways that can move people into careers where they have the knowledge and skills to have an impact and help change lives in the communities they serve. Headquartered in Burlington, MA with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2023 Greatest Workplaces for Diversity.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

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