Intern/Working Student Position - 12 to 24 months: Loyalty Intern/Working Student

Company Description

About Europcar Mobility Group

Europcar Mobility Group is a major player in mobility markets.

Its purpose is to offer attractive alternatives to vehicle ownership, in a responsible and sustainable manner. With this in mind, the Group offers a wide range of car and van rental services – be it for a few hours, a few days, a week, a month or more – with a fleet that is already "C02 light", equipped with the latest engines, and which will be increasingly "green" in the years to come (more than 1/3 electric and hybrid vehicles by 2023).

Customers’ satisfaction is at the heart of the Group’s ambition and that of its employees. It also fuels the ongoing development of new offerings in the Group's three service lines - Professional, Leisure and Proximity - which respond to the specific needs and use cases of both businesses and individuals. 

The Group’s major brands are: 

• Europcar® - he European leader of car rental and light commercial vehicle rental, 
• Goldcar® - the low-cost car rental Leader in Europe,
• Ubeeqo® – one of the European leaders of round-trip car-sharing (BtoB, BtoC). 

Its mobility solutions worldwide through an extensive network in over 140 countries (including wholly owned subsidiaries – 18 in Europe, 1 in the USA, 2 in Australia and New Zealand – completed by franchises and partners).

Further details available at: www.europcar-mobility-group.com

Job Description

Internal Communication and Animation:

• Help develop and implement a comprehensive internal communication plan for Europcar loyalty program.

• Create engaging content, including newsletters, presentations, and updates to keep internal teams informed and motivated.

• Work closely with international teams to ensure a cohesive and consistent implementation of the loyalty program across different countries

• Plan and execute internal events and activities to foster team spirit and excitement around the loyalty program

Operational Support:

• Assist in the day-to-day operations of the loyalty program, ensuring smooth functionality and addressing operational challenges.

• Collaborate with cross-functional teams to streamline and build up processes related to customers’ inquiries.

General Team Support:

• Provide assistance to team members with various tasks and projects as needed.

• Contribute to brainstorming sessions and offer creative input for ongoing initiatives.

• Take on additional responsibilities based on the evolving needs of the team and the loyalty program.

Qualifications

Qualifications:

• Currently enrolled in a relevant license or master program.

• Strong communication and organizational skills.

• Ability to work collaboratively in a dynamic, cross-functional environment.

• Detail-oriented with a proactive and positive attitude.

• Highly proficient in spoken and written English is a must

• Familiarity with change management, internal communication and coordination is a plus.