Investigations Specialist

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in filing service of legal documents. We are growing and are looking for talented new team members to support our growth and solve exciting challenges!

We are a team of over 400 with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer.

Job Overview: 

The Investigations Specialist conducts investigations using databases to locate individuals and businesses for service of process. Communicate investigation findings to co-workers and customers to advise on the next steps of an order. This role is as part of the Investigations Team to achieve daily goals in a fast-paced office environment. This is a remote position but must be located in Puerto Rico. 

Key Responsibilities: 

• Conduct investigations to locate individuals and businesses by reviewing findings for the subject of service of process and cross referencing previous aspects of an order. 
• Communicate findings to customers and co-workers as needed 
• Answer investigations related phone calls and emails 
• Update procedural documents and review existing procedures 

 Qualifications: 

• High School Diploma or GED and at least 6 months of related experience required 
• Experience in an office environment and/or customer facing position preferred 
• Ability to work remotely with strong work ethic 
• Reliable with ability to maintain high levels of confidentiality with privileged information 
• Excellent interpersonal skills with ability to effectively communicate with peers 
• Openness to learning new things and responding positively to feedback 
• Technical savvy, including experience with Microsoft Office Suite and ability to learn new systems 

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

• Comprehensive Medical, Dental, and Vision coverage
• Competitive salary package
• 401(k) retirement plan with 5% matching
• Orca Card / Transit Stipend
• 11 paid holidays per year
• Referral program
• Work from home flexibility
• Starting pay: $12.00 to $14.00 per hour 

Schedule: Full-time, Monday through Friday