Invoicing Associate

Global Blue is a leader in transaction processing business and supports more than 35 countries (mainly Europe). Successful processing and on time invoicing of transactions is how we generate revenue and ensure the cash flow.

Global Blue has to ensure after accurate processing, also accurate and on time invoicing of transactions and on time delivery of documentation to partners in a most professional way (paper or digital). Incorrectly invoiced transactions, late or lost deliveries results in loss of revenue and reputation.

Invoicing Associate will perform the invoicing/crediting process on time according to the agreed schedule and in a correct way according to the legal rules. This person is the contact for processing teams, local subsidiaries and accounting department with regards to the invoicing/crediting process. 

Responsibilities 

Perform and ensure the main responsibilities listed above are handled in a professional and structured way, including:

• Perform Invoicing/crediting process according to predefined schedule
• Register invoiced and credited volumes to team reports
• Create in cooperation or update internal manuals in case of process change
• Monitor sent out invoices/credit notes and follow up undelivered invoices/credit notes
• Daily communicate with processing teams, local subsidiaries, accounting and IT department
• Be backup for invoicing team members for all team activities
• Support the team and help set up and perform priority activities

Duties and responsibilities can be changed after arrangement.

Additional

• Invoicing/crediting process – 50%
• Administration – 30%
• Reports Management – 10%

Main KPI’s 

• Daily execution of documents for invoicing and crediting process
• Daily /Monthly reporting of financial details coming from the process
• Monthly reporting possible improvements to local subsidiaries
• Daily cooperation with Processing, Accounting and local merchant services team on the corrective and preventive actions towards invoicing process
• Daily communication via email trough departments (SLA 24 hours) / ad hoc personal communication

Competencies  

• Independence and active approach to work
• Good knowledge of MS office
• Communication skills (spoken, written)
• Team work
• Attention to details

Skills 

• Language knowledge: English – B1 (Intermediate)
• Secondary education with graduation
• Good knowledge of MS office (Word, PowerPoint, Access, Excel, Outlook)
• Experience of Invoicing/Crediting process

Qualifications and education requirements 

• 2 years of experience with Invoicing/Crediting process
• The position holder would benefit from having worked in an operational environment with high volume, time critical elements. 
• Ability to communicate in English in spoken and written form on daily basis
• Secondary education with graduation
• Good knowledge of MS office
• Operational background (welcomed)