Invoicing Specialist

Duncan Solutions

Navient, (Nasdaq: NAVI) and subsidiary companies, provide technology-enabled education finance and business processing solutions that simplify complex programs and help millions of people achieve success. Our customer-focused, data-driven services deliver exceptional results for clients in education, healthcare, and government. Learn more at navient.com.

Duncan Solutions, a wholly owned subsidiary of Navient, is a full-service tolling and parking management company and a leading provider of parking management services to municipal and commercial clients, including citation processing, debt collections, and integrated parking management services. What started as a family business in 1936 has grown to become a preferred partner of the nation’s parking and tolling authorities with a presence in Canada.

In person training in Milwaukee, WI then position is work from home

JOB SUMMARY: Handle day to day invoicing procedures, reconciliations of client invoices and communicates with clients as needed regarding invoicing related issues. Generates review and reconciles invoices for accuracy. Process month end closing for Invoicing. 

Essential Job Functions:

Accounts Receivable

• Generates and manages the accounts receivable aging report in accounting and collection system, to include regular follow-ups on outstanding AR.
• Ability to perform various business tasks, including data entry, creating spreadsheets, communicating invoice related issues to management and resolving customer accounts receivable and payment problems as they relate to invoicing.
• Prepares, reviews & submits electronic payment data thru specific data transmission methods accurately and on a timely basis, Invoice and payment submittal reconciliations as needed.
• Process A/R payment posting and GL entry preparation in accounting system.
• Posts invoice payments received by client to MSB's AR database in the collection system and updates appropriate tracking logs to reflect payment receipt on those balances.
• Effectively & professionally communicates with clients & staff at all levels; Establishes, maintains and manages relationships with clients and their accounts in a timely and accurate fashion.
• Produces client invoices using multiple systems and performs quality assurance, inspection and necessary corrections on all invoice transactions, as they relate to specific client requirements.
• Process Account adjustments in both collection and accounting system, prepare GL entries and Prepare End of Day posting balancing.

Banking

• Process overpayment checks, client check corrections, and positive pay.
• Cash management and related treasury functions such as multiple bank accounts activity monitoring, process check stop pay, void and reissue functions
• Process ACH payments to multiple clients daily, weekly, Semi-monthly and monthly accurately and timely.

Analysis/Reporting

• Input credit and debits to the accounting system in support of the receivable and payables work
• Provides financial status information by preparing special reports, and completing special projects.
• Update financial data in databases to ensure that information will be accurate and immediately available when needed
• Update and maintain daily revenue tracking reports for management team

Project Work

• Perform such other accounting, financial, or administrative tasks as may be required from time to time – quite often on short notice - by the Billing manager or Senior Accountant
• Assist with various Audit requests and participate in gathering documentation, compile detail data such as accounts, payments and invoices trace and testing.
• Maintain and create SOPs as needed.

MINIMUM REQUIREMENTS:

• 1-2 years of Billing/Invoicing experience or in a related field
• Training is onsite in our Milwaukee, WI office

PREFERRED QUALIFICATIONS:

• Associate or College Degree preferred
• Accounts Payable experience preferred
• Able to use general office machines to include scanner, fax & 10-key, etc
• General Math Skills, Accounting, Deadline-Oriented
• Excellent organizing abilities
• Great attention to detail
• Proficient with Excel, excellent interpersonal skills
• Engaging team player / Thinks outside the box
• Problem analysis and problem resolution
• Demonstrated analytical skills
• Ability to meet deadlines
• Able to adapt very quickly and positively to change
• Flexibility on scheduling required
• Knowledge of data transmission methods
• Able to adapt quickly to computer systems
• Knowledge of general accounting principles
• Proficient Communicator

IMPORTANT NOTICES:

All offers of employment are contingent on standard background checks. Navient and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity. Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.

Navient is a drug free workplace