IT Administrator

Foxit is remaking the way the world interacts with documents through advanced PDF technology and tools. We are a leading global software provider of fast, affordable, and secure PDF solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has customers in more than 200 countries and global operations. We have a complete product line and an exciting and aggressive development schedule. Our proven PDF technology is disrupting the status quo establishment and has accelerated our company growth. We are proud to list as customers Google, Amazon, and NASDAQ, and with your skills and help, we plan to add many more. Foxit has offices all over the world, including locations in the US, Asia, Europe, and Australia. 

For more information, please visit https://www.foxit.com.

Role Overview:

We are seeking a proactive and skilled IT Administrator to join our team. In this critical role, you will be responsible for managing IT systems, providing technical support, and ensuring robust security and data integrity. This position requires strong expertise in Windows and Linux, hands-on experience with network administration, and a collaborative spirit to address IT needs across departments. Your role will be key in maintaining seamless operations and supporting IT projects to drive our technology forward.

Roles & Responsibilities:

· Provide technical support and troubleshooting assistance to end-users.

· Manage user accounts, permissions, and access rights.

· Oversee the delivery and setup of new laptops for employees, ensuring proper configuration and installation of necessary software.

· Ensure security and data integrity through regular backups, antivirus updates, and security patches.

· Assist in the planning and implementation of IT projects.

· Maintain and update documentation related to IT systems and procedures.

· Collaborate with other departments to understand and address their IT needs.

Qualifications:

· Bachelor’s Degree in Information Technology, Computer Science, or a related field.

· 2+ years of experience in IT administration or a similar role.

· Excellent communication and interpersonal skills.

· Proficiency with Windows and Linux operating systems with hands on troubleshooting of hardware and software issues.

· Proficiency with Active Directory and/or M365 using Freshdesk or similar software.

· Experience with network administration, including routers, switches, and firewalls.

· Understanding of cyber security principles and best practices.

· Ability to work independently and as part of a team, 

· Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Systems Administrator (MCSA) are a plus.

· Stay updated on the latest technology trends and best practices in IT administration.

What We Offer:

· Competitive salary and comprehensive benefits package

· Opportunities for growth and advancement in a supportive and dynamic work environment

· The chance to be a part of a globally recognized leader in the PDF and SaaS industry, committed to innovation and customer satisfaction.