IT Analyst

About NCR

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

This job role will be responsible for ensuring service and platform stability and availability for the NCR Payments Processing platforms. Will be a key player in OS configuration and software deployment methods. Support Linux and Windows based environments, database technologies and monitoring tools for public facing web applications and related platforms.

Location: Dallas, TX or Atlanta, GA

Key Areas of Responsibility:

• Work with software engineering teams to prepare, manage, and monitor Windows and Linux systems in both on premise and cloud environments. Implement industry best practices and technologies and Devops principal to ensure platform and software pipeline viability to support 24/7 client operations. Work with internal customers to successfully achieve implementation goals. These duties include:
• Analyze architecture installation requests as well as the installation of operating systems and supporting equipment ensuring all infrastructure requirements are met and maintaining quality that will achieve the maximum performance, redundancy, and uptime during its lifecycle.
• Work with internal customers, architecture teams, and data center teams assuring that all requirements and expectations are met.
• Coordination of processes for complicated initiatives.
• Assist with managing workflow of requests that are submitted into the team including managing priority, documentation, and follow-up with other associated teams to assure staging deadlines are met.

Job Requirements:

• Strong technical aptitude
• Ability to review technical drawings and create strong documentation
• Network connectivity hardware and processes
• Familiarity/Experience with database technologies.
• Experience with SSH, RDP, SFTP, job scheduling
• Knowledge of compliance standards such as PCI-DSS, SSAE, SOC, SOX.
• Windows, Linux and common cloud hosting environments and platforms.
• Understanding of SSL/TLS certificate management.

Preferred Qualifications:

• Experience with IP networking and protocols
• Self-motivated, able to meet deadlines, well organized
• Troubleshooting skills
• Works well with other teams to resolve issues
• Ability to work constructively and cooperatively within the team and across the organization
• Reacts well to change
• Ability to quickly learn and apply new concepts, technologies, and techniques and convey oral/written information in an appropriate and persuasive manner
• Self-motivated, able to meet deadlines, well organized/
• Troubleshooting skills
• Works well with other teams to resolve issue

Education Requirements:

• Bachelor's Degree in a Technical Discipline or equivalent work experience

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.