Job Description
Who is Litmus
Litmus is a growth-stage software company that is transforming the way companies harness the power of machine data to improve operations. Our software is enabling the next wave of digital transformation for the biggest and most innovative companies in the World – making Industrial IoT, Industry 4.0 and Edge Computing a reality. We just completed our Series B financing round, and we are looking to expand our team.
Why join the Litmus team
You want to be a part of something great
We pride ourselves on building the most talented and experienced team in the industry who knows how to win. We work hard and the results speak for themselves. We’re trusted by industry leaders like Google, Dell, Intel, Mitsubishi, Hewlett-Packard Enterprise and others as we partner to help Fortune 500 companies digitally transform.
You want to define and shape the future
At Litmus you’ll have the opportunity to influence and enable Industrial Internet of Things, the next wave of technology essential for global digitization. We’re leading the industry in machine data analytics and edge computing to feed machine learning, artificial intelligence and other applications that rapidly change the way companies operate.
You want to build and shape your career
Join a growth-stage Silicon Valley company to build and define your career path in an environment that allows you to progress rapidly. Bring your unique experience, talent and expertise and add to it by collaborating with and learning from the brightest people in the industry.
We are committed to hiring great people who are passionate about what they do and thrive on winning as a team. We welcome anyone and everyone who wishes to join the Litmus marketing team to apply and share their career experience, dreams and goals with us.
Reporting to the Head of IT, the IT analyst is responsible for a plethora of tasks that are both tactical and strategic.
On the tactical side, servicing internal user requests for password resets, application access, desktop support form the bulk of the IT Analyst's day. The IT Analyst will also support strategic efforts like network redesign, server racking and wiring, and hardware retirement.
The IT Analyst will work with colleagues across the company to solve problems. A friendly neighbourhood IT person.
Roles include:
- First Responder
- Being the first one on the scene of an issue, triaging it and identifying if other support is needed
- Surgeon
- Making physical changes to infrastructure, hardware, cabling to solve a problem or make a planned improvement possible
- Trail Guide
- Helping people find the resources they need to support themselves. Things like documentation, domain experts for complex issues, etc.
Responsibilities include:
- Supporting the day-to-day issues of Litmus staff: password-resets, connectivity issues, hardware issues, etc.
- Managing end-user hardware
- Managing server level hardware. Stacking and Racking servers. Monitoring network performance. Monitoring SaaS status and notifying staff of outages
Find us at www.litmus.io
Date Posted
02/14/2023
Views
7
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