IT Application Support Administrator

Company Description

Hungerstation is the first Saudi Food delivery App in the region! Established in 2012. Today Hungerstation enables you to browse the largest selection of restaurants and supermarkets in KSA that reach 35,000+ options.
In Hungerstation, we stand for our customers' satisfaction, partners’ loyalty and riders’ wellbeing, in addition to our expansion vision - always aiming higher and moving forward to the utmost levels of service platform.
Hungerstation is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

• Assist in maintaining and managing IT infrastructure, including servers, networks, and storage.
• Monitor system performance and troubleshoot issues to ensure high levels of availability and security.
• Perform routine system maintenance tasks, such as software updates, patches, and backups.
• Provide first-level technical support to internal teams, diagnosing and resolving hardware, software, and network-related issues.
• Assist in deploying and configuring new systems and hardware (desktops, servers, network equipment, etc.).
• Monitor network and system alerts, responding promptly to potential issues.
• Document procedures, processes, and configurations for internal use.
• Collaborate with IT and operations teams to improve systems and processes.

Qualifications

• Min. 2-4 years of experience as a IT System/Application/Support Administrator.
• Has full proficiency gained through job-related training and considerable work experience.
• Bachelor’s degree in IT/Computer/Science/Technology or in a related field.
• In administrating and managing application such as Kissflow, Microsoft Dynamics, Tableau, Looker Cloud and similar apps.
• Knowledge of Windows Servers (AD, GPO, DHCP, DNS, DFS, WSUS, RDS, Print Server, File Server).
• Experience in Google Workspace (G Suite), Okta, SailPoint IIQ Antivirus (Sentinel-one or Symantec EP protection)

Preferred certification

• MCITP/MSCE, MCSD or related certification

Additional Information

• We offer visa and relocation support globally to our permanent employees.
• Exchange ideas and meet 2000+ colleagues from different teams within Delivery Hero in our active guilds and through our global tech and product community.
• Develop your skills with your personal educational budget for conferences and external training.
• Access our e-learning platform LinkedIn and participate in our various in-house training programs
• And much more…