IT Business Analyst

As a Business Analyst within our IT department, you will be responsible for collaborating with stakeholders across the organization to understand business needs, define requirements, and drive the successful delivery of IT solutions. You will leverage your expertise in business analysis, process improvement, and technology to identify opportunities for optimization and innovation.

This position can be hybrid, but needs to be local to the Des Moines, IA/surrounding area to work onsite as needed. We could be open to remote positions for those outside the Des Moines area given skills and experience.

At this time, we're not considering applicants that require immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc.

Position Responsibilities may include, but not limited to

• Participate in full life-cycle software development following agile methodologies with IT Project Manager and development teams
• Analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes
• Work with developers to ensure requirements are documented and implemented correctly
• Prioritize enhancements and small projects based on business needs and company strategic initiatives
• Develop business UAT (User Acceptance Testing) cases that reflect the business requirements
• Develop documentation and training materials as required
• Assess business process and system inefficiencies to identify ways to increase adoption and customer satisfaction
• Conduct demos or training necessary for the successful execution of the project
• Provide advice and guidance to others in the technology solution and inform best practices
• Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identify business needs; determine and carrying out necessary processes and practices; monitor progress and results; recognize and capitalize on improvement opportunities; and adapt to competing demands,
• Provide project-level analysis – produce required project analysis documentation (business requirements, scope matrix, use stories, future state proposals)

Required Skills and Experience

• Bachelor’s degree in a related field or an equivalent experience and IT certifications may be considered in lieu of education
• Strong understanding of business processes and technology solutions
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a team environment
• Proficiency in requirement gathering and documentation
• Experience with data analysis and mapping
• Ability to successfully manage multiple tasks at any given point, strong relationship-building skills & communication skills
• Experience with Agile development methodology
• Effective meeting management skills to initiate, develop agenda, conduct, and communicate decisions
• Strong attention to detail including precise and effective communications and proven ability to manage multiple, competing priorities simultaneously

Preferred Skills and Experience

• Healthcare or manufacturing industry experience
• Certification(s) in Business Analysis and/or Project Management
• Experience with requirement/issue management systems, like Azure Dev Ops (ADO)
• Knowledge of development and SQL coding
• Knowledge of Dynamics 365 F&O
• Knowledge of Salesforce

Physical Requirements

• Repetitive motions that include the wrists, hands and/or fingers
• Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
• Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus