IT Business Analyst ECM

Mission Statement:

The Senior IT Business Analyst will play a crucial role in enhancing and optimizing our document publishing solutions. The ideal candidate will have a strong background in IT business analysis, experience with document management systems, and the ability to work effectively in a global enterprise environment. This role requires exceptional analytical skills, a deep understanding of business processes, and the capability to translate business requirements into functional specifications.

Your Responsibilities:

• Collaborate with stakeholders to gather and document business requirements for document publishing solutions.
• Analyze and map business processes to identify areas for improvement and optimization.
• Develop detailed functional specifications and user stories for the development team.
• Work closely with IT and business teams to ensure the successful implementation of document publishing solutions.
• Conduct gap analysis and recommend solutions to bridge identified gaps.
• Facilitate workshops and meetings to elicit requirements and validate solutions.
• Assist in the creation of test plans, test cases, and conduct user acceptance testing (UAT).
• Provide ongoing support and training to end-users to ensure effective use of document publishing solutions.
• Monitor project progress, identify risks, and communicate status to stakeholders.
• Stay up-to-date with industry trends and best practices in document management and publishing.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

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• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• Minimum of 5 years of experience as an IT Business Analyst, preferably in a global enterprise environment.
• Proven experience with document publishing solutions and document management systems.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively with cross-functional teams and manage multiple projects simultaneously.
• Proficiency in business process modeling and requirements management tools.
• Knowledge of software development lifecycle (SDLC) methodologies.
• Certification in Business Analysis (CBAP, CCBA, or equivalent) is a plus.
• Proficiency in both spoken & written English language is required.