IT Business Analyst Internship

Interns may be involved in providing day-to-day support as needed including problem resolution, metrics reporting, documentation, project assistance and various other activities including attending and participating in various meetings as part of the team. Responsibilities of the intern may include:

• Meeting with internal business partners to capture requirements or current/future state process descriptions, and delivering relevant documentation

• Communicating and coordinating with field offices contacts, general contractors, vendors, and/ or other Home Office business and technology teams, to analyze/document items such as (1) processes to be improved, (2) requirements to be implemented, and/or (3) problems to be explored/resolved

Active student pursuing a Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Management Information Systems or related field. A cumulative grade point average of 3.0 or higher with a minimum of 6-9 credits in Computer Science or Management Information Systems courses.

SKILLS AND COMPETENCIES REQUIRED FOR POSITION

• Excellent verbal and written communication (including meeting scheduling/facilitation), analytical and problem- solving skills, time management and customer service skills

• Proficiency with Microsoft Windows, Microsoft Office tools (VISIO and SQL experience is a plus)

• Previous work or classroom experience in one of the following: requirements gathering, functional analysis, training or database querying

• Ability to organize projects involving participants from multiple internal departments

• Ability to multi-task

• Knowledge of SharePoint administration is a plus