IT Business System Analyst (Remote)

**We are interested in every qualified applicant who is eligible to work remotely in the United States. However, we are not able to sponsor VISAs.

Are you a Technical IT Business Systems Analyst with experience in gathering and creating requirements for Government mandates and compliance? Are you looking for your next opportunity? If so, consider joining us on our mission of helping our communities achieve better health!

What Will be Your Purpose?

Technical IT Business Systems Analysts serves as a liaison for assigned business areas and provides consultative guidance to achieve business objectives by serving as a resource in the analysis of business and user needs and the application of technology solutions, to help define and achieve objectives, identify risk, and implement technology solutions. Conducts feasibility studies, prepares user stories/business requirements, and writes technical system and programming specifications to support the design of possible technology solutions. Provides input into cost estimations and project plans. Prepares user acceptance criteria, test plans, and test cases and conducts functional/user testing. Prepares and maintains technical documentation including flow charts, models, and procedures, user guides, scorecards, and reporting. Performs root-cause analysis and issue resolution for the ongoing operation and maintenance of technology solutions. The Technical IT Business Systems Analyst possesses strong knowledge of assigned business area(s) operations and the IT systems/applications used. May participate on an agile development team. Assigned to complex projects, systems, or initiatives.

What You'll be Doing?

• Produces detailed functional requirements and/or user stories, including non-functional requirements.
• Develops user acceptance criteria, test plans and test cases. Responsible for conducting functional/user testing (User Acceptance Testing) and accountable for user sign off changes.
• Monitors system implementation ensuring user satisfaction and be comfortable with being hands on in support of implemented solutions. - Operational readiness, Implementation/Warranty Support, Production support, Project analytics and reporting.
• Responsible for facilitating business requirements gathering and determining technical impacts.
• Reviews and clarifies user stories and user acceptance criteria with the stakeholders and works with development lead/technical architect to layout technical design.
• Assumes the role of product owner as necessary.
• Develops system related documentation that includes flow charts, workflow tables, mapping documents, integration specifications and provides system training.
• Develops a strong understanding of the business unit's function and effectively communicates technical issues and solutions in non-technical terms to the business unit.
• Supports business architecture design (including Business Process), capability roadmap development and strategy development for the domain.

What You Must Have?

• Required Work Experience: 3+ years related technical work experience in application development, testing, and/or business/systems analysis role.
• Required Education: Related Bachelor's degree or additional related equivalent work experience IT related field.
• Thorough knowledge of Information Technology fields and computer systems.
• Demonstrated organizational, analytical, and interpersonal skills.
• Proficient in requirements gathering methodologies and the SDL.
• Understanding of typical architecture standards and ability to apply them in their design work.
• Ability to communicate technical information clearly and articulately.
• Ability to adapt to a rapidly changing environment.
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
• Thorough knowledge and experience of systems, subsystems, development methodologies, systems architecture, tools, and processes that support the assigned business initiative or system.
• Experience in applying research methodology to business solutions.
• Knowledge of systems development concepts and methods.
• Experience with business requirements and business process analysis to ensure IT solutions meet the business needs.
• Experience managing multiple priorities.
• Industry knowledge in related business area.

What is Preferred?

• Knowledge of running queries in SQL.
• Experience with source to target data mapping.
• Knowledge of healthcare interoperability and/or experience with FHIR.
• Experience with RESTful API.
• Experience gathering and creating requirements for Government Mandates and compliance.
• Experience with workflow design utilizing Visio and/or Draw.io
• Experience presenting finding to large audiences.
  Experience using Agile methodology.
• Health care industry related experience.
• Experience with Blue Cross organizations.

General Physical Demands:

Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.

We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive, and equitable culture for our employees and communities.