IT Cloud Engineer (REMOTE / WFH)

SailPoint, the industry leader in Identity Security, is seeking an experienced Cloud Engineer to be responsible for providing support to critical internal infrastructure and applications. This is a professional level position and requires strong execution and analytical abilities. This position is expected to interact with Datacenter operations, Network, SaaS products, Security, and various groups within Information Technology. Candidate must have strong cloud infrastructure, networking, communication, and analytical skills. This position may need to travel internationally on occasion to our other offices. Come make your mark in a high energy environment at one of the most consistently highest rated "best places to work" in Austin over the past 10 years!
Responsibilities and Tasks:
As a Cloud Engineer you are required to design and implement cloud solutions in a multi-cloud environment. You will be working closely with the other business units to ensure solutions are met or even exceeding business requirements. You will be expected to recommend, promote, and leverage IT standards to minimize complexity, adhere with compliance and maximize security.
Specifics responsibilities include (but not limited to)

• Plan, design, deploy, operate, and support all kinds of cloud-based infrastructure and solutions in Azure, AWS and GCP
• Use script language and tools to automate resources provisioning, operational activities, tasks, and changes in the environment (Terraform, PowerShell, Python, Ansible. Etc.)

• Responsible for the ongoing maintenance, security, and availability of several applications based on business requirements.
• Provide all the necessary assistance to the cloud servers (Win/Linux), including security configurations, patching, and troubleshooting.
• Continuously improvement of the operations through monitoring, performance metrics,
  proactive actions and automation
• Creating all the necessary documentation for any changes in the environment or new technologies being introduced in the environment.
• Communicates highly technical information to both technical and non-technical personnel

• Work with our solution architects to implement new technologies or system/infrastructure changes to improve performance, high availability, scalability, reliability, and resiliency.
• Ensure architectural consistency and provides technical direction through roadmap process, knowledge management, disaster recovery plan development and testing.
• Able to build sophisticated solution using hybrid cloud computing, networking, and storage technologies
• Incident and problem management
• Operational support escalation and project execution

• Maintain OLA and SLA agreements with other Business Units
• Support ISO, SOC and FedRAMP compliance
• Implement change requests and meet project deliverables within defined guidelines for assigned tasks

Qualifications and Experience

• Due FedRAMP requirements, US Citizenship is required to be considered for this role
• 5-8 years experienced Cloud Engineer in an enterprise environment
• Strong technical knowledge of IaaS, PaaS, and SaaS
• Practical experience in operating and managing Cloud platforms
• At least 2 CSP professional certifications as Solutions Architect, Infrastructure Administrator and/or similar
• Two or more years scripting/automation experience using Terraform, Jenkins, Perl, Python, PowerShell, etc. to develop AWS, GCP, or Azure environments as code

• Three or more years of experience working as a Systems Administrator in a Datacenter environment
• Good understanding of networking, firewalls, load balancers, and databases
• Good technical knowledge in the below technologies:

• Linux OS
• Windows Servers OS

• Active Directory and Azure AD
• Datacenter Enterprise hardware (compute, network, storage)
• VMware VCF, VMC, vRA/vRO, SRM, NSX, and more (private and public cloud)

• Passion and accountability for which you will be responsible
• Strong analytic, troubleshooting, and problem-solving skills

• Strong decision-making, prioritization, and negotiation skills
• Strong communication skills (verbal, written, presentation and negotiation)
• Strong ability to self-learn new technologies
• Individual should be self-motivated with the ability to work independently
• Must be able to work under pressure and project deadlines

Education

• B.S. or M.S. degree in Computer Science, Computer Engineering, other technical disciplines, or equivalent work experience.

#LI-REMOTE
SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.