IT Coordinator

American Battery Solutions has a full-time opening for an IT Coordinator in Hudson, Massachusetts.

This is an entry-level position.

Job Summary:

The IT Coordinator is responsible for assisting the Information Technology team by monitoring, tracking, setting up systems and developing basic documentation, and will be responsible for installations and upgrades on our company's computers, tablets, and other equipment as required. This individual will work closely with the IT on Projects and Tasks that support day to day services IT provides to the entire team.

Responsibilities:

• Assist the IT Team with setting up and maintaining technological equipment such as PCs, laptops, printers, and other peripherals for end-users.
• Ensure devices interconnect with file servers, email servers, and financial systems seamlessly.
• Install, upgrade, and manage software and hardware on company devices.
• Keeping an inventory of all company electronic assets.
• Creating instructions for program installation sequences.
• Performing backups and data restoration as needed.
• Provides end-user equipment support.
• Provide support for events, marketing, and manager meetings, including the setup and tear down of laptops, projectors, etc.
• Responsible for assisting and triaging the maintenance, installation and repairs of various equipment associated with audio systems, telephone systems, security systems, server systems, computers and networks, and all associated cabling throughout the facility.
• Basic Network Documentation
• Monitor IT Tickets and Systems as required.
• Report the progress of tasks on a regular basis.

• Adhere to federal and state regulations.
• Adhere to all company policies, processes, and procedures.

• Performs other duties as requested, directed, or assigned.
• Predictable and reliable attendance.

Position Qualifications:

• Bachelor's degree in information technology, computer technology, or a similar field.
• Minimum of one (1) years' experience as an IT coordinator or related role.
• Expertise in IT tools and concepts, such as operating systems and internet protocol suites.
• Solid knowledge of LAN/WAN configurations.
• Strong troubleshooting, analytical, and problem-solving skills.
• Good interpersonal skills and the ability to work with technical and non-technical personnel.
• Excellent interpersonal, written, and verbal communication skills, and the ability to prioritize tasks.
• Ability to handle numerous assignments simultaneously.
• Exceptional phone etiquette and capacity to always provide exceptional customer service.
• Proficient with Microsoft Office Software, including Excel, PowerPoint, Word, and Outlook.

Key Competencies:

• Communication: Listens attentively to questions and responds to user needs, to ensure a positive customer experience
• Focuses on Quality: Drives work results with a quality focus on actions and results.
• Continual Improvement: Displays a consistent orientation toward producing the highest quality services. Constantly looking for incremental improvements in work processes and results.
• Teamwork: Works cooperatively with others to accomplish team goals
• Takes Initiative: Exhibits strong drive for results and success; conveys a sense of urgency and drives issues to closure.
• Organization and Planning: Establishes a systematic course for self and/or others to assure accomplishment of objectives.

Physical Requirements / Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Prolonged periods sitting at a desk and working on a computer.
• Constantly operates a computer and other office equipment.
• Ability to adjust focus, especially due to concentration on a computer screen.
• Ability to lift and carry up to 30 pounds and/or position the body to reach items on the floor/below knee level or reach overhead.
• The person in this position needs to occasionally move about in industrial environments, and on uneven terrain.
• Works in a temperature-controlled office environment, with occasional work in outdoor weather conditions, and in industrial environments.
• May be required to recognize small numbers, letters, symbols, and colors.

Why Join Us

American Battery Solutions (ABS) provides comprehensive benefit plan options at no cost, competitive salary, and equity eligibility to all associates. ABS is committed to a diverse and inclusive workplace

Benefits Overview

• Paid time off includes 4 weeks, 15 holidays, and parental leave.
• 100% company-paid medical, dental, vision, short-term disability, long-term disability life insurance.
• Flexible Spending Account (FSA) and Health Savings Account (HSA) offerings.
• Company provided 401K savings plan with matching contributions to help you save for retirement.
• Voluntary benefits offerings.
• Tuition assistance.
• Employee Referral program.
• Employee development and career growth opportunities.

About Us

At American Battery Solutions (ABS) we are developing the next generation of battery energy storage systems that will power the vehicles of today and tomorrow! Our team works with the latest technologies and battery chemistries engineering, testing, and manufacturing batteries to power the world's electric propulsion transition. At ABS you may get a chance to work on a project for an autonomous warehouse robot or an autonomous lawnmower, or you may work on a battery for a fleet of delivery vehicles or a transit bus, or even an EV start-up or a massive grid energy storage system. Our team is led by some of the industry's most experienced professionals, but we pride ourselves on developing a diverse team of next-generation battery experts.

The Location - Hudson, MA

American Battery Solutions Energy Storage Division is conveniently located in Hudson Massachusetts directly across from the 290 and 495 freeways. This location is uniquely positioned less than one mile from downtown Hudson, as well as being close to downtown Marlborough offering numerous restaurants, parks, shopping, and many other attractions. American Battery Solutions is located roughly 45 min drive from downtown Boston, New Hampshire, Rhode Island, and parts of Connecticut. There are a wide range of activities that the area offers to its residents including competitive sports programs, woodlands, as well as safe and entertaining nightlife are all located within minutes of the ABS facility. Hudson mass was awarded the winner of "America's Main Streets" by a national organization which promotes locally owned businesses. Whether you are looking for hiking, mountain biking, sports lakes, access to Boston, or just a fantastic meal, Hudson, MA has something for everyone.

AMERICAN BATTERY SOLUTIONS IS AN EQUAL OPPORTUNITY EMPLOYER.