IT CYBERSECURITY SPECIALIST (NETWORK/OS)

You are required to have information technology (IT) related experience in the federal service or private or public sector demonstrating the following four competencies, as defined:

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include reviewing, approving, prioritizing and submitting operational requirements for research, development, and/or acquisition of cyber capabilities.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT related experience demonstrating this competency include performing routine and recurring tasks in proving technical support to customers who need assistance utilizing client-level hardware and software.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, and responds appropriately. IT-related experience demonstrating this competency include receiving, responding to, and ensuring the resolution of well-precedent customer requests for assistance.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include monitoring network and systems performance and troubleshoots minor problems.

In addition to your experience demonstrating the four competencies above, you are required to have directly applicable experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies or knowledge, skills and abilities necessary to successfully perform the duties of the position. Such experience is typically in or directly relates to the work of the position to be filled. Qualifying experience would be demonstrated by having knowledge and expertise in Information Systems to include servers or a related field of cyberspace operations and installing, configuring, troubleshooting, and maintaining end user hardware and software.

This position is within the Work Category PROFESSIONAL at Work Level FULL PERFORMANCE, Series and Grade GG-2210-12.

Additional qualification information can be found from the following Department of Defense website: https://dodcio.defense.gov/Cyber-Workforce/CES.aspx