IT Director

Lattice · San Francisco, CA

Company

Lattice

Location

San Francisco, CA

Type

Full Time

Job Description

This is IT at Lattice

We’re looking for a leader who is passionate about further developing and managing a world class IT team and infrastructure. This is a unique opportunity to shape the direction of a department that is essential for Lattice’s future. 

To be successful in this position, the Director needs to have broad technical skills in addition to strong interpersonal skills and managerial experience.

What You Will Do
  • Responsible for planning and directing IT operations (including cloud backend: JamF, Okta, Zoom, etc.)
  • Directly manage and coach distributed team of IT Support Specialists
  • Develop a proactive and support oriented IT strategy 
  • Drive large complex IT projects like office build outs and system migrations
  • Establish KPIs and report on them
  • Work with Finance and Legal on new and existing vendor relationships and own the IT budget
  • Acts as senior support level for user requests and help the career growth of team members
  • Help automating repetitive tasks
  • Implement ITIL best practices (primarily incident, problem and change management) and IT processes in cooperation with other teams

What You Will Bring to the Table
  • 10-15 years of progressive IT & Security experience in a growth-based, B2B organization; public company experience preferred
  • 3-5 years of people management experience, with a focus on coaching and performance management
  • 3+ years of strategic, cross-functional technical leadership, with a demonstrated history of proactive execution
  • Knowledge in setting up and automating JamF and Okta for scale (Scripting, Workflows)
  • Familiar with system integrations and networking (Wi-Fi, VPN)
  • Experience with Mac OS
  • Experience managing and mentoring a distributed team
  • Knowledge of common security practices to protect Mac endpoints and cloud systems
  • Excellent project management and organizational skills
  • Strives for perfection while executing quickly on projects
  • Is able to anticipate future needs and address them proactively
  • Familiar with Hire to retire processes
  • Critical thinking, challenges status quo
  • Hands-on, willing to get into the trenches of IT Support

The estimated annual cash salary for this role is $198,587 - $279,262. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plan.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Workplace Amenities Stipend, Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget; Sabbatical Program; and Invest in Your People Fund

*Note on Pay Transparency:

Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law.

About Lattice

Lattice is on a mission to build cultures where employees and their companies thrive 💪. In an age where employees have more choices than ever before, businesses that put employees first are winning �– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 4,600+ customers globally, including brands like Slack, Pinterest, Reddit, and Asana. 


What else does Lattice have to offer? We’re so glad you asked! We invest in our people’s personal and professional growth because that sort of growth begets business impact and personal fulfillment 🤗. We believe in the value of continued learning investments 🤓and reimbursements. We offer a competitive salary (including equity💸) and our benefits are thoughtful. We believe that taking the time for you is important and have a flexible vacation/time-off policy to prove it. We even incorporated Lattice “Recharge Days” 🔋to ensure you’re getting a break every month. Lattice has also implemented a 💻 remote-first hybrid model (team-dependent, you work from wherever makes you most comfortable). If that gets you excited, now is the perfect time to join; so bring your appetite for ownership and creation and help Lattice continue to grow! 🎉

Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with Lattice's Job Applicant Privacy Policy.

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Date Posted

02/03/2023

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