IT Director

LTK · Dallas-Fort Worth, TX

Company

LTK

Location

Dallas-Fort Worth, TX

Type

Full Time

Job Description

Title: IT Director

Location: Dallas, Texas - DFW Metroplex or in close proximity to be able to service on-site employees

Reports to: CISO
LTK is seeking an IT Director; specializing in Technology Service Management (ITSM) to join our growing IT team. The ideal candidate is passionate about delivering efficient and effective IT services to internal, and external clients and has a strong understanding of ITSM and its various aspects.

Job Purpose: 

In this role, you will be responsible for providing IT systems administration and endpoint management for the LTK Dallas-based corporate office and global distributed remote workforce (600+ and growing). Our technology environment is built on modern SaaS services and public cloud, so experience with these types of systems is a plus. You will be responsible for the administration of services such as Google Workspace, Dropbox, Slack, as well as the Mac and Windows laptop environments.

As our Director, you will work closely with our IT development and operations teams to support our planned growth and strengthen our processes and service catalog offerings. Reporting to the CISO, you will be on the "front lines" of our IT team's service delivery and be responsible for the development, implementation, and management of all ITSM related processes, including escalation and resolution.

Must have qualifications
  • 10+ years of experience managing IT systems and IT engineering staff (3-5 direct reports)
  • Experience supporting both domestic and international helpdesk teams; strong focus on vendor management 
  • Global experience managing and deploying technical assets
  • Expertise with latest macOS and Hardware
  • Administration experience with Google Workspace (formerly GSuite). Familiarity with Microsoft 365; preferred but not required
  • Experience with Service Management software or comparable ITSM software such as Jira Service Desk
  • Experience with Slack administration and similar messaging services
  • Experience working in SaaS first companies
  • Worked with AWS or other public cloud offerings (GCP, Azure, etc.)
  • Excellent verbal and written communication skills
  • Focus on driving efficiency: streamlining and automating repeatable business processes and workflows 
Preferred Qualifications
  • Bachelor's Degree is preferred, however, we value experience over a degree
  • ITIL®/ITSM Functional Process Consulting or Process Management Lead


#LI-RM1

What's in it for you as an employee of LTK?

  • Interesting problems to solve
  • Competitive comp and benefits including medical, dental, and vision
  • Paid Maternity and Paternity Leave
  • Wellness benefits including workout from home with our live Virtual Fitness Classes! 
  • 401k retirement plan with LTK matching contribution
  • Flexible work schedule plus Summer Fridays (Workday ends at 3pm)
  • Virtual Company Happy Hours and Virtual Team Events! 
  • Disrupting the retail industry! 

What you have to look forward to when you work or visit for team huddles at a LTK Office: 

  • Fully stocked bars and kitchen (free snacks all day!) 
  • Catered meals weekly  
  • Monthly Chair massages
  • Laidback office environment 
  • Monthly themed Happy Hours! 
  • Free access to state of the art gym while working in or visiting our Dallas HQ
  • Free Covered Parking on-site while working in or visiting our Dallas HQ

About Us

LTK is the largest global influencer marketing platform. Founded in 2011 by Amber Venz Box and Baxter Box, the company’s mission is to empower the world’s premium lifestyle creators to be as economically successful as possible.

Now in its 10th year, LTK has grown to become a three-sided marketplace, serving creators, brands and shoppers. In November 2021, LTK announced a $300 million investment by SoftBank Vision Fund 2 that values the company at $2 billion.

LTK is the most trusted and effective business-enablement platform for creators, powering their universal LTK Creator Shops™. More than 5,000 retailers employ the LTK Brand Platform for performance-driven campaigns, paid collaborations and content licensing, and invested more than $1 billion in influencer marketing through the LTK platform by summer 2021. 

Shoppers purchase more than $3 billion in products annually on the LTK platform and app. LTK is headquartered in Dallas, TX with teams in the UK, Brazil, France, Germany, Australia, China and South Korea and clients in more than 100 countries. 


For US-Based Roles:  We are not offering new sponsorships opportunities at this time for persons requiring employment visas, such as an H-1B;  authorization to work in the U.S. is a precondition of employment.

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of LTK are considered the property of LTK and are not subject to payment of agency fees.

LTK is an Equal Opportunity Employer.

#LI-Remote

Apply Now

Date Posted

01/02/2023

Views

6

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