IT Infrastructure Administrator (System Administrator)

phData works exclusively in the realm of data and machine learning. By partnering with the biggest cloud data platforms (Snowflake, Azure, AWS, Cloudera & Databricks), we’re able to help the world’s largest companies solve their toughest challenges.

Our work is challenging and our standards are high, but we invest heavily in our employees, starting with a 4 week bootcamp to ensure you’ll be successful. Plus, you’ll get to work with the brightest minds in the industry and the latest data platforms on the market. And, because the data and ML industry is changing rapidly, you will always have the opportunity to learn - whether that’s a new technology, diving deeper into your preferred stack, or picking up an entirely new skill set.

Even though we're growing extremely fast, we maintain a casual, exciting work environment. We hire top performers and allow them the flexibility to deliver results their way. Our focus is always on what you can do, not what you can’t. 

• 2022 Snowflake Partner of the Year
• 2022 Best Places to Work
• Best Places to Work (2017, 2018, 2019, 2020, 2021)
• Inc. 5000 Fastest Growing US Companies (2019, 2020, 2021)
• Minneapolis/St. Paul Business Journal’s Fast 50 (2021)
• Snowflake Elite, Snowpark Accelerated & Snowflake Partner of the Year (2020 & 2021)

The IT Infrastructure Administrator at phData will be expected to:

• Work in multiple shifts, weekend on-call rotation and provide support to end users.
• Work on all kinds of IT related projects, tasks and support requests.
• Involve actively in teams of cross functional projects to assist solve problems inclusive of different technologies straddling multiple work groups.
• Handle organization-wide SaaS based application projects of complex to ensure applications optimal performance and related infrastructure.
• Execute technology changes successfully by minimal downtime as well as disruption.
• Write infrastructure related scripts to automate all manual tasks plus streamline operational activities and start the IT innovation campaign.
• Working as a Tech specialist and being a technical mentor to the team.
• L1 technical support for all internal IT tasks, projects and infrastructure issues.

Education, Experience, and Other Requirements:

• Bachelor's degree preferred.
• Extensive experience and excellent troubleshooting skills on all operating systems, Laptop & Desktop hardware and other IT devices.
• Extensive experience in Servers, Virtualization, Storage and backup solutions. 
• Extensive experience in Network (Routing, Switching, Wireless and Security) infrastructure setup and maintenance.
• Extensive customer support experience with being a good team player.
• Understanding of ITIL and experience with ITSM tools built with ITIL framework.
• Experience in configuring and managing different SIEM and Network monitoring tools. 
• Advance knowledge and experience in cloud platforms like AWS and Azure.
• Advanced knowledge and experience in MacOS installation, maintenance and troubleshooting. 
• A total of 6+ years of experience with at least 2 years as an IT Infrastructure Admin.
• Should be fine to work in a 24/7 environment with rotating shifts including night shifts.
• Excellent communication skills, both written and verbal.
• Strong problem-solving and time management skills.
• Detail-oriented.
• Local to Bengaluru, KA only.

Perks and Benefits

• Medical Insurance for Self & Family
• Medical Insurance for Parents
• Term Life & Personal Accident
• Wellness Allowance
• Broadband Reimbursement
• Professional Development Allowance
• Reimbursement of Skill Upgrade Certifications
• Certification Bonus.