IT Infrastructure Engineer

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an IT Infrastructure Engineer in India.

This role plays a key part in ensuring the stability, security, and performance of critical IT infrastructure supporting healthcare and community-focused operations. You will work across networks, servers, endpoints, cloud platforms, and end-user systems, ensuring seamless availability of services in both field and office environments. The position involves hands-on technical support, proactive monitoring, and continuous improvement of infrastructure systems. You will collaborate with cross-functional teams to troubleshoot issues, enhance reliability, and support digital transformation initiatives. Operating in a mission-driven environment, your work directly contributes to uninterrupted service delivery and operational efficiency. This is a dynamic role requiring adaptability, strong technical grounding, and a service-oriented mindset.

You will be responsible for maintaining and supporting IT infrastructure operations, ensuring system reliability, user support, and continuous improvement across hardware, software, network, and cloud environments.

• Support the deployment, maintenance, and monitoring of IT infrastructure including servers, networks, and hardware systems.
• Troubleshoot and resolve issues related to hardware, software, connectivity, and enterprise applications.
• Assist in Active Directory administration, endpoint management, patching, and system provisioning activities.
• Support cloud and storage environments, including NAS systems and integrations with cloud platforms such as Azure or similar.
• Provide end-user support for Windows, macOS, Android, iOS, and Microsoft 365 applications including Exchange Online.
• Contribute to IT security practices, system monitoring, backup processes, and disaster recovery operations.
• Assist in documentation, reporting, and continuous improvement of IT processes and infrastructure workflows.

Requirements

The ideal candidate has strong hands-on experience in IT infrastructure support, with solid technical knowledge across systems administration, networking, and end-user technologies.

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum 4 years of experience in IT infrastructure, systems administration, or technical support roles.
• Strong experience with Microsoft Active Directory and endpoint management tools.
• Hands-on knowledge of Windows, macOS, Android, and iOS environments.
• Familiarity with networking, troubleshooting, Office 365, and enterprise IT support environments.
• Exposure to NAS systems and cloud platforms such as Azure or similar environments.
• Strong problem-solving, analytical thinking, and incident resolution skills.
• Ability to work independently and collaboratively in fast-paced, multi-priority environments.

Benefits

• Competitive compensation aligned with experience and responsibilities
• Opportunity to work in a mission-driven organization focused on healthcare and social impact
• Exposure to diverse infrastructure environments including cloud, networking, and enterprise systems
• Collaborative and inclusive work culture
• Professional growth through hands-on experience across modern IT systems
• Opportunity to contribute to meaningful projects improving healthcare service delivery
• Stable, full-time role with long-term career development potential