IT Infrastructure Manager

The Position

The IT Infrastructure Manager will be responsible for the entire lifecycle (designing, planning, purchasing, implementing, maintaining, retiring) of IT infrastructure for Arrowhead across multiple sites. This includes physical, virtual, on premise and cloud-based assets used in the support of all functions of the business. This is a position where the candidate will be required to actively participate in and lead the day-to-day responsibilities to support the IT infrastructure. The candidate must have the ability to work on individual responsibilities and lead a team with minimal supervision in a fast paced, demanding environment.

Responsibilities

• Managing VMware vCenter infrastructure lifecycle (Implement, manage, upgrade, and maintain)
• Deploy and manage physical and virtual servers in various roles both on prem and cloud based
• All facet of managing a Windows domain environment including deploying and managing a wide variety of servers such as AD, CA, DNS, DHCP, NPS, SQL, WSUS, SCCM, File and Print
• Architect, implement and maintain companywide storage solutions both on prem (SAN/NAS) and cloud based
• Design, implement and maintain Azure and AWS compute and storage solutions to meet business needs
• Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures that meet established RTO and RPO standards
• In depth Group Policy experience
• Manage and patch Windows servers and endpoints via SCCM
• Project management
• Lead and manage team members/contractors/service providers involved in supporting all IT Infrastructure and related services
• Integral member of CAB
• Basic network management
• Manage all software licensing including vendor audits
• Budget forecasting
• Excellent written and verbal communication skills
• Planning and organizing
• Attention to detail
• Problem-solving

Requirements:

• Bachelor’s degree in computer science or a related field
• Five years minimum experience working in a systems administrator or infrastructure management role, including personnel management experience
• Extensive experience with VMware vSphere and Windows Active Directory domains

Preferred:

• Experience in biotech, medical device, or pharmaceutical industry a plus