IT Intern - Summer 2023 - Minneapolis, MN

At CLA we create inspired careers.

We recognize that each inspired career journey is different. That's why CLA exists, to create opportunities. We promise to know you and help you.

We are seeking IT Interns for our Minneapolis, MN office.

Are you excited to work on an inclusive team doing impactful work? Do you enjoy pushing yourself and working independently, determined to find the right answer? Do you enjoy collaborating with and helping others? If your answer to any of these questions is "YES", then apply to our Intern position at CLA!

As an Intern, you will support customers directly as a Level 1 Analysts with prompt and courteous technical assistance. Interns will perform as a team member with the Technical Services Team and provide consistent and quality customer service.

PRIMARY RESPONSIBILITIES

• System Support Responsibilities
• Responsible for setting up and tearing down of user workstations.
• Assists with the disposal processes.
• Assists in imaging of pc's, testing and validation.
• Documents problem analysis, communication and resolution in the help desk tracking system.
• Performs add, move, and change assistance for office moves, new hires, and employee terminations.
• Assists in maintaining technology inventory according to defined processes.
• Records problem resolutions thoroughly and accurately in the problem reporting system.
• Other Administrative Responsibilities
• Responsible for communicating operational status and assists in providing operational reporting.
• Communicates with other team members and customers.
• Manages individual time and expense reporting in accordance with CLA standards.

MINIMUM REQUIREMENTS

• Enrolled full-time in an accredited college or university or pursuing a technology related degree.
• Exemplify our CLA values - curious, collaborative, transparent, inclusive, and reliable.
• Passion for doing impactful work, accountability for actions, initiative to make visions a reality, integrity that places honesty and trust above all else, professionalism, and conscientiousness.
• Strong verbal/written communication and interpersonal skills.
• Willingness to learn new technologies
• Proficient with Microsoft (MS) Windows and Office products.
• Ability to travel up to 75% of the time.
• Available to work nights and weekends.

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Equal Opportunity Employer /AA Employer/Minorities/Women/Protected Veterans/Individuals with Disabilities.

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Wellness at CLA

To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.

To view a complete list of benefits click here.