IT Manager

JOB DESCRIPTION

Job Summary/Objective

Manage Information Technology (IT) services, projects and teams across Adient Manufacturing Plants. Goal is to maximize availability, performance and efficiency of Plant Operations. Focus on cost effective solutions with a continuous improvement mindset.

Reporting Relationships

• Direct report to the Regional IT Director
• Dotted-line reporting relationship to the Regional Manufacturing Operations Leaders
• Dotted-line reports of Local Plant IT team to the BU IT Manager

Roles & Responsibilities

IT Management

• Indirect management of Plant IT teams, usually 1-5 people at 5-6 plants.
• Manage Plant IT Staffing Model, Goals, Metrics, Standards and succession planning.
• Consult with Plant Management, Operations Leadership and OEM's on new business needs at the plants.
• Manage intake of new demand at the plants for IT and/or service improvements to existing solutions.
• Drive problem management resolution and permanent corrective actions with responsible service teams.
• Perform escalations as needed with internal and external IT service providers.
• Ensures company IT activities are communicated in a timely fashion to the Plant and Operations Leaders.
• Accountable for IT tasks related to plant program launches.

IT Infrastructure & Applications

• Provide oversight for the daily operations of computer systems including but not limited to the following:
• Plant IT performing Level 1, incident management, support for hardware, communications, networking, software and shop-floor systems ran at the manufacturing facility. Escalate to next level support teams if applicable.
• Monitoring event management and administration of local IT Infrastructure.
• Accountable for plants adhering to the IT processes and standards of the company.
• Drive Key and Operational Metric goal attainment.
• Ensure critical to production Plant IT services have documented contingency plans that are tested on recurring basis.

Experience & Skills

Minimum Required:

• 8 years IT related experience.
• 3 years leading IT operations services and team.
• Strong communication, analytical, project management and problem-solving skills.
• Ability to delegate and track multiple work streams.
• Desire to have broad responsibilities and work in fast paced environment.
• Proficient with Microsoft 365 applications.

Additional Desired:

• At least 6 years of experience in a manufacturing environment, ideally automotive industry.
• Manufacturing Execution System (MES) experience.

Education & Training

Required:

• Bachelors' Degree or Associates/Technical Degree in IT related field of study with 5+ years of experience.

Desired:

• Technical Certifications.
• Continuous Improvement training.

Other Requirements

• 25% per month traveling within assigned region, on average.
• Home office with high speed internet availability.

PRIMARY LOCATION

Central Tech Unit Plymouth MI