IT Manager

How You Will Make a Difference

This is a full-time position for an experienced IT Manager to work at MountainSeed's office in Atlanta. The IT Manager is a subject matter expert and is responsible for supporting MountainSeed's internal IT infrastructure working closely with outside vendors, employees and management to ensure efficient operations and effective security controls. We're looking for a responsive, highly productive professional who can advise and work with both vendors and employees to ensure continued successful IT operations.

In This Role, You'll Get To:

• Coordinate the planning, implementation, and maintenance of internal IT products and services
• Install and configure computer hardware, software, systems, networks and printers
• Provide end-user support for a variety of applications
• Troubleshoot IT related issues for both hardware and software
• Coordinate the set-up of data services, as well as phone, computer, and printer installation
• Set up accounts and computers for new users
• Assess infrastructure on a regular basis to ensure it continues to meet necessary demands
• Manage daily IT operations and escalations working closely with outsourced help desk vendor
• Provide suggestions on new strategies and IT procedures to increase efficiency, enhance workflow and improve internal employee satisfaction
• Protect customer data from outside infiltration through encryption, secure data storage and other necessary means
• Assist with the installation of new hardware and software and help train employees on its use
• Offer suggestions for possible upgrades and changes within the IT infrastructure
• Develop, document and manage internal IT Security Policy using best practices
• Manage employee security training

This opportunity is for you if you have/are:

• 5+ years proven experience managing IT infrastructure and services in Microsoft Azure environment
• Bachelor's Degree in Information Technology, Computer Science or related field required
• Expert knowledge of Microsoft Windows and Office 365 administration
• MCSA and/or MCSE Certification(s) are a plus
• Demonstrated experience with a hybrid cloud environment based on Microsoft Azure and SharePoint
• Demonstrated experience with managing Azure Active Directory environment
• General understanding of security principals such as access control, network security controls, and encryption (disk and transport)
• Understanding of and experience with helpdesk solutions and change management processes
• Ability to document IT processes and procedures
• Understanding of security concepts, including firewall management, hard drive encryption, IDS/IPS, Malware protection/Anti-Virus software, and log management
• AWS management is required
• Industry certifications and memberships a plus
• Proven track record of maintaining IT structural integrity
• Multi-tasking and time management skills with the ability to work in a fast-paced environment
• Excellent analytical and problem-solving skills

As a MountainSeed employee you will enjoy benefits such as 3 weeks PTO, 13 company paid holidays, paid parental leave, and a flexible working environment. Medical, Dental, Vision and 401K plans are available first of the month following 30 days of employment. This position will be hybridThe office is located at 2100 Powers Ferry Road, Atlanta 30339.

ABOUT MOUNTAINSEED:

Guided by our mission to provide opportunity and help people thrive using their God-given abilities, MountainSeed takes a fresh approach to tech-enabled real estate services. We serve our clients in several arenas, including due diligence-related services, decision-support analytical tools, and capital market solutions.

MountainSeed MarketPlace

As the largest commercial real estate services marketplace in the nation, we have experience with all types of commercial real estate services. We enable financial institutions with outsourced commercial and residential appraisal management and review services. We also provide additional appraisal-related needs including evaluations and environmental reports, property inspections, tenant risk assessments and more. With an experienced full-time staff of commercial and residential appraisal reviewers located in every US state, we combine the expertise of dedicated, local reviewers with the power of national coverage for a seamless experience that delivers the best of both worlds.

MountainSeed Analytics

With access to nearly 1 million property records and more being added daily, the MountainSeed Analytics platform provides real estate data insights that are both accurate and timely. Sourced directly from property commercial real estate reports, more than 100 data fields are tracked by geography and property type - providing insights into both large and small markets across the US.

OUR PURPOSE is to provide opportunities that help people thrive using their God-given abilities.

OUR CORE VALUES

Be a Self-Starter.

Constantly search out opportunities to improve yourself, your team, and the business. Have the courage to identify problems, solve them, or tell someone who can. Work with a true sense of urgency. Take action, take responsibility, and finish it on time.

Be a Team Player.

Encourage others and celebrate when they succeed. Be willing to pitch in when someone needs help, prioritizing team results above individual results. We believe MountainSeed will succeed to the extent that we can create healthy, high-performing teams.

Don't be an optimist or a pessimist. Be a patriot.

Everything at MountainSeed is not good, and everything is not bad. Passionately seek the greater good for the organization, and be brutally honest about what's working and what's not working. MountainSeed isn't loved because it's great. MountainSeed will be great because it's loved.

Do it Right.

Be the kind of person who does things right even when no one's watching, even if your boss won't catch it, and even if the client won't notice. No one's perfect, but be solid and have integrity.

Be Humble.

Ask first how you can add value. Humility gets harder the more power you have. Invert the org chart - serve those you lead. At MountainSeed, the best idea wins no matter where it comes from. Be intellectually humble, the kind of person that can change your mind in the face of new information or a different perspective.

MountainSeed is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.