IT Manager

Dandelion is looking for an IT Manager to join our team and help the Company scale Residential Geothermal and build an incredible Company.The IT Manager will currently be an individual contributor role responsible for the support and enhancement of Dandelion’s end-user environment, a small compute environment, onsite audio-visual equipment, telephony services, and critical third party software supporting all Company functions and locations.This position has full ownership to implement appropriate solutions, manage change, and support key systems. You will work closely with senior management to understand Dandelion’s technology needs, research solutions, present various options, and then do what it takes to make them a reality.

Responsibilities 

• You are Dandelion’s IT expert. You have a strong knowledge base and you own it.
• Managing accounts/groups/permissions throughout the company
• Responsible for management of vendors and all SAAS providers
• Maintain IT inventory of hardware/software/licenses
• Configure, Monitor, Maintain minor network & client infrastructure needs
• Ownership for IT security
• Define and oversee all data retention policies and practices
• Make recommendations on tools that will streamline sign on and access to multiple systems
• Work with software team on lightweight requests and integrations
• Support onboarding and resourcing of new employees
• Anything else required so the Dandelion team is empowered to do their jobs

Requirements

• 4+ years of IT management experience
• Fluent with Google Suite, and a variety of third party SW applications. 
• Fluent in both Apple and Windows environments
• Experience managing mobile devices
• Ability to work with key stakeholders, gather requirements, and implement solutions to satisfy business needs
• Knowledgeable with Active Directory and identity/security best practices

Bonus Qualifications

• Experience with IT Automation methods and implementation

• Track record of delivering highly reliable systems

Benefits/Perks:

• Health/Dental/Vision insurance
• 401k plan
• Stock/Equity options
• Paid Sick and Vacation time (PTO)
• 40-hour workweek, overtime available
• Training support including on-the-job and virtual/online-based courses

You’ll love working at Dandelion because:

We’re solving the world’s hardest problems. You’ll have the opportunity to pioneer renewable heating and cooling from the ground-up (literally). There’s no established playbook for fighting climate change, so your work will be messy, challenging, and build a better, cleaner world.

We’re good people. It sounds simple, and it is. We are passionate, vision-driven, low-ego, and treat one another with kindness and respect. We challenge ideas here, not people.

We hold each other accountable. We celebrate our wins and learn from our losses. We’re honest, realistic, and transparent across all areas of the business, every day -- not just at our monthly all-hands meeting.

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Dandelion Energy is an energy innovation company working to electrify home heating. We create and install geothermal heat pumps to replace fossil-fueled furnaces and boilers. Since spinning out of Google X in 2017, we’ve grown into an organization of over 100 employees and have become the largest residential geothermal heat pump installation company in the US. Our carbon impact to date is the equivalent to taking over 25,000 cars off the road, and that impact is accelerating with our growth! 

Our cross-disciplinary team consists of experts in geothermal, drilling, heat pump and software engineering, HVAC installation, solar and solar financing, behavioral economics, and high-growth operations, among other backgrounds. With the potential to catalyze and scale a widespread transition to sustainable and affordable heating and cooling, our work is both exciting and complex. We are working to create a wholesale shift in how people heat and cool their homes — join us!