IT Manager - Enterprise Systems Support Organization

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.

Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve's culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.

Role Summary:

Reporting to the IT Vice-President, this role will provide strategic, analytic, and IT support assistance to the Enterprise Support for Information Technologies Group. This role requires strategic thinking, strong problem-solving skills, ownership, and collaboration skills.

Responsibilities:

• Manage a team.
• Manage projects and initiatives.
• Analyze support data and create/provide weekly updates/monthly reports using ServiceNow data.
• Handle business-critical IT tasks.
• Excellent communications skills within IT, leadership, and with business leaders.
• Issue resolution skills.

Requirements:

• Applicants should hold a B.S. or B.A. Degree in a related field, accompanied by at least 7 years of experience in IT.
• Prior management experience.
• Data Analysis skills.
• Experience in SAP or Oracle ERP.
• 3+ years of issue resolution experience.
• Demonstrated strong analytical thinking / problem-solving skills.
• Proven Leadership.
• Ability and willingness to travel globally and as needed (less than 20%).
• Exciting opportunity available for an in-office role at our World Headquarters.

Preferred Skills/Experience:

• Project Management experience.
• Manufacturing industry experience.

Benefits:

• Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits!