IT Manager I - Deputy Business Relationship Manager

Clearance Requirement: A current, active TS/SCI security clearance is required.
Ball Aerospace is powered by endlessly curious people with an unwavering mission focus. We pioneer discoveries that enable our customers to perform beyond expectation and protect what matters most. We create innovative space solutions, enable more accurate weather forecasts, drive insightful observations of our planet, deliver actionable data and intelligence, and ensure those who defend our freedom go forward bravely and return home safely.
At our core, we're passionate, committed people who believe together we can achieve extraordinary things. We work collaboratively with each other, our customers and partners to solve the world's greatest challenges. That means listening to one another, providing feedback and partnering across all levels. We value our inclusive culture where everyone is heard equally and creativity thrives. Each team member is fully invested in our mission and we bring an energy to work every day that propels our business and motivates us all to Go Beyond.®
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The Operations Strategic Capabilities Unit plays a fundamental role in enabling efficient business and program execution - from technologies and investments to supply chain, manufacturing and test operations, facilities management, and information technology services.
IT Manager I - Deputy Business Relationship Manager
The IT Manager I, Business Relationship Manager role is an entry-level strategic business partner who shares ownership of successful IT organizational alignment with their assigned Strategic Business Unit (SBU) by understanding business strategy of their SBU related to information technology needs and direction and works as a part of the team providing technology guidance to ensure needs and capabilities are tied together to drive business value results. Their role is to focus tactically on the ITS delivery in support of business objectives in alignment with ITS strategy and capabilities while reducing IT and business barriers.
What You'll Do:

• Develop relationships with clients for Strategic Business Unit (SBU)/Strategic Capabilities Units (SCU) partnership.
• Cleary understand SBU/SCU strategic plan and ensure that ITS roadmaps align for execution.
• Serve as a key escalation point for major support issues affecting the Strategic Capabilities Unit, managing significant issues through to resolution, as well as prescribing and managing ongoing remedies.
• Work with project managers to provide business, project, and IT improvement data to stakeholders.
• Stay abreast of recent industry trends; works closely with architects to understand new technology trends and forecast future IT infrastructure requirements.
• Drive timely solutions for SBU/SCU requirements, provide ITS responses.
• Assist in accepting, prioritizing, tracking, and completing SBU/SCU operational requests and escalations.
• Support and maintain alignment with enterprise level ITS to leverage expertise and capacity across the business.
• Assist in identifying and addressing inefficiencies in the ITS procedures and processes and establish best practices.
• Work to communicate and understand concerns related to IT services across departments.
• Provide exceptional customer service, clear communication, and consistently follow-up on issues and projects as required.
• Support organizational communications with a focus on organizational change management.
• Maintain a regular and predictable work schedule.
• Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Capabilities Units and the Company. Interact appropriately with others in order to maintain a positive and productive work environment.
• Perform other duties as necessary.

What You'll Need:

• BS/BA in related field plus 8 years or more related experience.
• Each higher-level degree, i.e., Master's Degree or Ph.D., may substitute for two years of experience. Related technical experience may be considered in lieu of education. Degree must be from a university, college, or school which is accredited by an agency recognized by the US Secretary of Education, US Department of Education.
• Leadership and management skills to set direction, create goals in alignment with business requirements and timelines, prioritize operational and project tasks, and enforce accountability with assistance from leadership.
• A current, active TS/SCI security clearance is required.
• Excellent customer service, accountability, professionalism and interpersonal skill.
• Possess strong critical thinking skills that result in effective decision making and priority setting.
• Drive for results and executional excellence.
• Team building skills.
• Excellent communication skills.
• Comfortability interacting with colleagues at all levels of the organization.
• Demonstrated ability to lead cross-functional teams.
• Comfortable operating at a fast pace.
• Organizational skills.
• Ability to multi-task.
• Self-motivated, detail oriented.
• Budgeting/cost estimating experience.
• ITS technical skills preferred.
• Familiarity with A&D industry and associated program execution processes preferred.

Flexible On-Site Work Environment: This position requires regular in-person engagement by working on-site for three or more days per work week. Travel and local commute between Ball campuses and other possible non-Ball locations may be required.
Working Conditions:

• Ball Aerospace is a drug-free workplace, which is imperative to the health and safety of all employees and is required as a condition of receiving contracts from federal agencies. Please remember that regardless of the legalization of marijuana in Colorado and other states, possession and use continues to be illegal under the federal Controlled Substances Act. This includes the use of some CBD products. A post-offer, pre-employment drug test is a condition of employment.
• Work is performed in an office environment, laboratory, cleanroom, or production floor.

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Verification that your current security clearance or government customer access meets the requirement for this position will be required.
Relocation for this position is not available.
Compensation & Benefits:

• HIRING SALARY RANGE: $108,500 - $149,500 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)
• This position includes a competitive benefits package. For details, copy and paste https://bit.ly/3pNSnxv into your browser or visit our careers site.

US CITIZENSHIP IS REQUIRED
Ball Aerospace is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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