IT Manager

At bet365 we're one of the world's leading online gambling companies revolutionising the industry since 2000. Founded by Denise Coates CBE we now employ over 9000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position offering an unmatched experience across 96 sports and 700000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.

We empower our employees to push boundaries and explore new ideas cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company we’re breaking new ground in software innovation too redefining what’s possible for our customers worldwide.

As IT Manager you will build a multi-skilled team in Denver enhancing support for global operations manage local infrastructure and balance ongoing tasks with collaboration across UK teams.

We are expanding the IT Support End User Technology Infrastructure and Network Operations teams in our Denver office to provide additional onsite support for our global business complementing our existing teams in the UK and local resources in Colombia and New Jersey.

You will collaborate with the UK Technology Management team to build a multi-skilled technical team across these locations. The team will serve as an extension of our UK technical teams supporting key platforms and managing local infrastructure under centralised guidance.

This role offers an exciting opportunity to recruit build and develop a cross-functional team balancing local support with global collaboration. You will manage work schedules and project tasks alongside operational maintenance activities ensuring your team can resolve issues with on-call support from the wider Technology function.

The listed salary for this position is $130000 - $160000 annually.

• Extensive experience in building and leading cross-functional teams with a focus on recruitment and training.
• Proven ability to influence senior management and key stakeholders across the organisation.
• Strong analytical and problem-solving skills with the capacity to navigate complex demands and find effective solutions.
• Commitment to continuous improvement of processes through collaboration leveraging both objective data and subjective experience.
• Professional self-motivated and open to feedback with a positive attitude and a desire to contribute significantly to the Business.

• Building and managing IT capabilities in Denver New Jersey and Colombia including team recruitment coaching and development.
• Collaborating with centralised technical domains in the UK to enhance processes that integrate seamlessly with the overall Technology function.
• Implementing controls and monitoring procedures to ensure critical system availability and minimise service interruptions.
• Acting as an escalation point in the incident management process coordinating efforts across multiple technology teams and proactively resolving technical incidents.
• Producing metrics and reports that provide insight into platform performance.
• Managing local vendors to ensure high-quality service delivery while contributing to the technology roadmap and facilitating the transition from design to operational delivery.
• Contributing to the technology roadmap and strategy for the provision of services.
• Collaborating and facilitating with other infrastructure technical teams to support the transition from design to delivery into run operations.

bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

What We Do

We’re one of the world’s leading online gambling companies revolutionizing the industry since 2000. Founded by Denise Coates CBE we now employ over 10000 people and serve over 120 million customers in 26 languages. We empower our employees to push boundaries and explore new ideas cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of growth opportunities giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company we’re breaking new ground in software innovation too redefining what’s possible for our global worldwide.Our focus on In-Play betting has solidified our market-leading position featuring more than 1.38 million In-Play sporting events a year. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe (750000) we handle over 6 million HTTP requests daily and process more than 1.5 million bets per hour at peak.

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