IT Operational Analyst 2nd Shift

Group Introduction
Advancing mobility. Making automotive technology that is smarter, cleaner, and safer, while still fun to drive. And making it for everyone. That's what we're passionate about at Magna Powertrain. We do it by creating world-class powertrain solutions for conventional, hybrid, and pure electric vehicles. We're making electrification more than a buzzword, we're bringing it to the road. Innovation is what drives us and we drive innovation. Dream big and create the future of mobility at Magna Powertrain.
Role Summary
The IT Operations Analyst is a technically savvy and customer focused individual responsible for all aspects and functions involved with IT Operations at MPT Sterling Heights. This role ensures that the performance obligations of in-house computing systems are met and are in line with the standards set by Magna Global IT. This includes gathering and analyzing data in support of systems management, maintenance, and performance. The IT Operations Analyst is also responsible for being the primary IT escalation point for the divisional team onsite, generating and compiling reports based on their findings, complete with probable causes and possible solutions to systems issues. This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve malfunctions and make the appropriate recommendations in order to maximize the benefit of IT systems investments.
Key Responsibilities
( These duties cover only the more significant responsibilities, they are not meant to be all inclusive. Other duties may be given by the supervisor in addition to, or instead of, those listed here.)
Key Qualifications/Requirements
Additional Information

• Senior Leadership Team
• Divisional Staff & Management
• Internal customers and suppliers, as required

External customers and suppliers, as required

• Bachelor's degree in Computer Systems/Science or equivalent level of experience combined with related training in IT.
• 2-5 years experience in supporting IT operations and systems, networking, computer building / configuration. Experience in operations and troubleshooting of telephone landline and mobile application.
• Experience in a manufacturing (automotive) environment is preferred. Excellent analytical, problem-solving, and mathematical skills.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Ability to handle highly sensitive matters with objectivity and discretion; High personal standard of integrity.

Strong customer service orientation.
Awareness. Unity. Empowerment.
At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.
Nearest Major Market: Detroit