IT Operations Lead

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Job Description
The Future Begins Here
At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.
Bengaluru, the city, which is India's epicenter of Innovation, has been selected to be home to Takeda's recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.
At Takeda's ICC we Unite in Diversity
Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.
IT Operations Lead
Key Skills: Project management, PMO, project portfolio, KPI of IT Operations, performance tracking, monitoring, PMO Operations, SOP, ITIL, PMI, Agile, Vendor Management.
RESPONSIBILITIES:

• Further development of effective project portfolio approach fitting the business goals of the site
• Development of standards for project management, methodology and risk mitigation to improve effectiveness, compliance, and efficiency.
• Process owner for overall Site Leader Team (SLT) Steering of project resources & reporting.
• Provide an overview of all internal & site wide projects.
• Support SLT to coordinate all projects, especially strategic projects with respect to resource commitments, synergy, and conflict resolution.
• Support for the preparation and setting up of projects for SLT approval.
• Ensuring lessons learned from running and closed projects supporting continuous improvement.
• Clarify site wide what is a project and what not, and when we do projects how we plan and execute in an aligned way using well understood terminology and following best practice.
• Active support of AGILE programs with respect to project management practices
• Support SLT on site reporting 'Deep dive' troubleshooting on projects in difficulties.
• Building project management capability in a community of practice across the site
• Networking across ties around all activities to 'copy with pride' & contribute to best practice sharing as appropriate.
• Experience in managing a cross functional project portfolio of diverse types
• Several years experience in project management, methods & tools
• Several years experience in planning and budgeting of large and complex projects of different types.
• Wide experience in successfully leading cross functional project teams within the context of a Matrix Organization.

EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:

• Minimum of 8+ years of experience in managing Captive/GCC (Global capability center).
• Strong experience in managing PMO Operations, Project Management, project portfolio, KPI of IT Operations, performance tracking, monitoring, SOP, ITIL, PMI, Agile, Vendor Management,
• Pharma standards GXP, SOX (Good to have)
• Graduation in any discipline is Must.
• Good to have PMO certification.
• Effectively communicate with varying levels of management i.e. IT Executives, IT Project Managers, Supplier Representatives, etc.
• Collaborative partner able to influence and drive accountability across organizational and domain boundaries.
• Advocates for needed change across the organization that add to our success.
• Prior experience in managing supplier and/or customer relationships.
• Experience with technology evaluation, deployment and project management in an Agile environment is required.
• Ability to work collaboratively and influence others in a matrix setting.
• Strong organizational skills, attention to detail, ability to work independently and prioritize work.
• Excellent written and oral communication skills
• Ability to work in a global, multi-cultural environment.

WHAT TAKEDA ICC INDIA CAN OFFER YOU:

• Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people.
• At Takeda, you take the lead on building and shaping your own career.
• Joining the ICC in Bengaluru will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.

BENEFITS:
It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus
• Flexible work environment, including hybrid working
• Comprehensive Healthcare Insurance Plans for self, spouse, and children
• Group Term Life Insurance and Group Accident Insurance programs
• Health & Wellness programs including annual health screening, weekly health sessions for employees.
• Employee Assistance Program
• 5 days of leave every year for Voluntary Service in additional to Humanitarian Leaves
• Broad Variety of learning platforms
• Diversity, Equity, and Inclusion Programs
• No Meeting Days
• Reimbursements - Home Internet & Mobile Phone
• Employee Referral Program
• Leaves - Paternity Leave (4 Weeks), Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days)

ABOUT ICC IN TAKEDA:

• Takeda is leading a digital revolution. We're not just transforming our company; we're improving the lives of millions of patients who rely on our medicines every day.
• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.

#Li-Hybrid
Locations
IND - Bengaluru
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time