IT Operations Manager

Would you like to be part of a well-funded fast growing start-up on a mission to help SaaS companies grow? RightBound has a unique solution for sales development teams, and we're looking for an IT Operations Manager to help our growing teams.

This is a remote position, so you can join us from anywhere!

Responsibilities

• Be responsible for device and password management
• Oversee data backup and system security operations (e.g. user authorization, firewalls)
• Manage installations, upgrades and configurations of hardware and software
• Assess system performance and recommend improvements
• Resolve issues that escalated in the different departments
• Ensure data is handled, transferred, or processed according to legal and company guidelines
• Develop IT policies and practices

Requirements

• Experience as IT Operations Manager or similar roles
• Experience with system installation, configuration, and analysis
• Thorough knowledge of networks and cloud computing
• Knowledge of data protection operations and legislation (e.g. GDPR, SOC 2, ISO)
• Ability to manage multiple projects
• Problem-solving aptitude