IT Operations Systems Administrator

IT Operations Systems Administrator 

Build and automate Telnyx’s IT infrastructure.

This Role

This role will require a blend of traditional IT infrastructure knowledge and experience in addition to skill-sets that focus on automation, fleet management, and broad systems awareness. A successful candidate will be a creative thinker, able to work both with a team and independently on projects, and a disciplined engineer, relying on both to make good decisions and qualified judgments. We are looking for someone who has a great attitude, who is highly intelligent and motivated to learn and grow within the organization.

This role requires physical presence on location in Denver 3-5 days a week. Travel will be required for this role (25%).

The Opportunity

• Physical support at our Denver warehouse and other data centers.
• Support, manage and deploy SaaS and internal solutions for the company.
• Become the Knowledge Expert for various SaaS applications.
• Identify and automate manual processes to provide more seamless solutions.
• Maintain user ACLs and conduct general management through systems such as Active Directory, Okta and other platforms.
• Support and manage Zero-Touch workstation deployment and remote management.
• Develop remote-first solutions.
• Support, manage and improve internal network infrastructure.
• Troubleshoot any issues with our in-office technology (IoT devices, Crestron systems, A/V, Collaboration rooms).
• Create and update documentation and help articles, cultivating a culture of self service within the company.
• Manage, improve and design office technology solutions such as digital signage and IoT solutions.
• Support a robust technical desk solution (Linux, Windows and Mac).

Who We’re Looking For

• Must have experience using Linux as a primary operating system.
• A background in Linux Server maintenance.
• Scripting experience (Bash, Python or other).
• Windows Server familiarity.
• macOS desktop support experience.
• Personal projects such as: Creating a home network, automation systems, integrating disparate systems together.
• Experience automating yourself out of problems.
• A creative thinker and a self-motivator.

Bonus Points For

• Willingness to learn and step outside of your comfort zone.
• Active Directory management experience (> 1 year).
• SSO platform management (> 1 year).
• Physical hardware experience (> 1 year).
• A/V and Telecom equipment experience.