IT Product Manager (Hybrid)

Job Description:

IT Product Manager (Hybrid) Primary Duties & Responsibilities JOB SUMMARY Experience what being part of the Globe Life family feels like. Be inspired by your leaders, encouraged, and cheered on by your teammates to excel and be supported in your career while working with us. We offer a competitive salary with a great benefits package, including 401(K) match, medical, dental, and vision health plans, short - term and long-term disability, paid time off, tuition reimbursement and other career development opportunities. The Product Manager understands the business domain relative to the products they manage and partners with Globe Life's Product Owners (business sponsors) to manage intake, prioritization, and build roadmaps to convey commitments for delivery. The Product Manager must work alongside the Product Owner to identify the right enhancements and changes to our systems to enable our business strategy and consult with the BTL to align their product roadmap against the overarching Portfolio roadmap.

This role must utilize a consultative and value-driven approach to establish and maintain strong partnerships, serving as the accountable delivery leader for their application(s). This also means creating a strong relationship with all engineering/delivery leaders to ensure that product roadmaps are delivered upon as promised, coordinating all elements across delivery teams to ensure the expected output occurs and, more importantly, that value outcomes are achieved. The Product Manager will oversee all intake for their product(s), coordinate prioritization and estimates, and.

PRIMARY DUTIES & RESPONSIBILITIES

• High level of collaboration on product decisions and prioritization with Product Owner.
• Enable iterative implementations to solicit stakeholder feedback early and often.
• Support scrum master and development leads to proactively identify dependencies, constrained resources, and navigate through development roadblocks.
• Accountability for working with product teams to help develop capabilities and solutions to address requirements and achieve desired customer outcomes.
• Coordinate backlog refinement sessions with Product Owner to maintain a consistently up-to-date, prioritized backlog of clearly defined features/stories.
• Collaborate with Agile development teams on sprint definition, backlog prioritization, development, and release of MVPs
• Maintain product roadmaps (commitments) based on delivery team capacity and sprint plans, KPI's, measures of product success, and socialize with Product Owner.
• Engage with cross-functional stakeholders, technical architects, and engineering to develop the best solution options.
• Ensure governance, standards and best practices are adhered to across all team members.
• Drive continuous improvement for delivery processes and prioritized initiatives.
• Develop an understanding of the data, privacy and architecture standards and concepts that inform the changes going into the product backlog/roadmaps.
• Understand Information Security priorities and effectively bridge the gap between our business and IT teams with plans to manage and mitigate risk for Globe Life.
• IT Value Delivery - Summarize quarter/year in review and support Product Owner in crafting value creation story for products. Important that this story substantiates continued investment in the product.

Required Skills

KNOWLEDGE, SKILLS, & ABILITIES

• Relationship building and collaboration skills across diverse and matrixed stakeholders and customers.
• Strong project management skills to manage multiple initiatives and deadlines simultaneously.
• Ability to lead a constructive retrospective session with respect to processes, tools, practices and outcomes.
• Excellent problem-solving and analytical skills, including experience interpreting data, sometimes with limited context and direction.
• Demonstrated success in defining and building products.
• Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
• Demonstrated capability to make timely prioritization decisions to ensure projects meet critical business needs and timelines
• Experience in translating user needs into technical user stories.
• Familiarity with Agile software delivery practices and expectations. Working knowledge of various SDLC processes and methodologies is a plus.
• Ability to communicate clearly and effectively to influence multi-disciplinary teams and develop strong partnerships across functions to drive measurable results.
• Acumen in financial management with experience managing cash budget of $500k+
• Strong communication skills with VP-level customers
• Possess and maintain a high level of personal integrity and collaboration

Applicable to all employees of Globe Life & Accident and its subsidiaries:

• Reliable and predictable attendance of your assigned shift
• Ability to work full time and/or part time based on the position specifications.

Required Knowledge & Experience

EDUCATION & WORK EXPERIENCE REQUIRED

• Bachelor's degree in Computer Science, Information Technology, business, or equivalent related field.
• 1-2 years of product management or related experience OR a strong track record of customer-centric thinking that indicates future success in this role.
• Excellent written and verbal communication skills.