IT Product Owner - Subscription Management Platform (US Remote)

Company Overview

At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Department Overview

Our IT organization has a critical role in driving extraordinary business results. Through a strong partnership with other areas of our business, we bring innovative thinking to every conversation and deliver with integrity. We’re looking for people who bring great ideas and who make our partners’ ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it.
Job Description

This position is for a Subscriptions Management Product Owner and Delivery Lead within the Video Security & Access Control Digital Operations team. The VS&A Digital Operations team is committed to delivering a new platform that will accelerate new recurring revenue offer types.

In this role you will help define, influence and guide our vision to bring more subscription-based “as-a-service” offers to market. Your efforts will help position Motorola Solutions with the leading portfolio of fixed video security & access control solutions. This is a highly visible role and is an ideal opportunity for someone with excellent thought leadership, business acumen, product management and communication skills.

As a Subscriptions Management Product Owner, you will partner with leaders across business functions and IT to build a new subscription management platform and have an opportunity to integrate multiple VS&A brands into a single lead-to-cash ecosystem. You will drive Offer Management teams to think big and ensure end results that allow a multi-branded business to go to market with systems that provide a world class customer experience.

The ideal candidate will have prior experience as a Product Owner/Manager as well as working knowledge of lead to cash systems and subscription management systems.

Key roles and responsibilities include:

• Accountable for defining and influencing the product vision for the Subscriptions Management platform for internal and external stakeholders

• Developing and implementing a product strategy: This includes identifying offer types that can be enabled on the platform, setting guardrails for new product introductions, developing key customer touch points for self-service and setting target goals.

• Collaborate with and coach a team of architects, consultants, developers and operations teams to manage the end to end delivery of programs and projects.

• Identifying customer needs: Product owners are responsible for understanding customer needs and incorporating that knowledge into product development and marketing efforts.

• Analyzing and reporting on product performance: Product owners use data and analytics to track product performance, identify areas of improvement, and make decisions about future product development.

• Managing a product budget: Product owners are responsible for managing the budget for their product line, including forecasting future expenses and revenues.

• Communicating with stakeholders: Product owners need to communicate effectively with stakeholders such as customers, shareholders, and other internal teams to keep them informed about product development and performance.

• Drive organizational change management as we transform to a business driven by recurring revenue models

Preferred Experience and Skills:

• Proven ability to present technical solutions effectively to diverse audiences

• In-depth knowledge and experience working with CRM, CPQ, ERP, Subscription Management and other lead to cash systems

• Ability to manage a budget comprised of capital, one-time and recurring expenses

• A finely tuned ability to manage risk and proactively seek out potential roadblocks

• Outstanding communication skills and problem solving skills

• Passion for world class customer experiences

• Desire and willingness to seek out requirements that are spoken and unspoken

• Fundamental understanding of organizational change management

Qualifications

• Bachelor’s degree or equivalent (12 years overall) work experience

• 5-7 years experience of hands-on ownership of implementation and delivery; could include product ownership/management, business analysis, technology implementation in full life-cycle CRM/ERP efforts

• 3+ years of experience with lead to cash platforms like Salesforce and SAP

• 2+ years of experience with subscription management platforms like Zuora, Salesforce, or similar platform

• 2+ years experience in leading teams either directly or indirectly

Note: Candidate can reside anywhere in the US

#LI-MP2

#LI-REMOTE

Basic Requirements

• Bachelors Degree with 10+ years of professional experience

• OR Masters Degree with 8+ years of professional experience

• OR 12 years of IT or Business experience

Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.

Travel RequirementsUnder 25%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits effective Day 1
• 401K with Company Match and Day 1 vesting
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.