IT Program Manager, Partnerships

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.

Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview

The TDS Program Manager, Partnerships is responsible for managing the relationship between Technology and Digital Solutions (TDS) and strategic partners external to Stanford Health Care. The position combines project management responsibilities with executive-level interactions to drive successful, value-focused partnerships and deliverables. The role entails managing multiple partnerships and projects concurrently, building cross-functional plans, budgeting, coordinating resources, managing issues, and facilitating hand-offs to TDS project teams for implementation. The role is also strategic in nature, helping to foster strong, innovative, and transformative partnerships that aim to further Stanford Medicine's mission.

In addition, in collaboration with TDS leadership, the TDS Program Manager, Partnerships will oversee the problem management process as defined by the Information Technology Infrastructure Library (ITIL). This role will help drive process improvement that promotes a learning IT organization by helping the organization identify, solve, and learn from problems.

Locations

Stanford Health Care

What you will do

• Facilitates meetings with TDS leadership and strategic partner(s) leadership, which will include travel and off-site work
• Documents meeting tasks and goals and ensures all follow-up is completed
• Ensures that TDS leaders are prepared for all meetings with partners
• Works closely with Stanford Medicine Industry Relations and Digital Health (IRDH) team and TDS Legal to develop productive agreements with industry partners
• Identifies and manages dependencies with other internal or external teams
• Provides metrics and status to TDS leadership
• Meticulously track action items and drive them to closure
• Actively manage project risks and issues
• Manage multiple work streams
• Provide excellent customer service and stellar representation of TDS and Stanford Health Care
• Look for opportunities to improve processes
• Identifies and conducts reviews for all problem opportunities in partnership with TDS leadership
• Leads knowledge sessions about problem management and areas of opportunity

Education Qualifications

• Bachelor's degree from an accredited college or university

Experience Qualifications

• Minimum of one (1) year experience in health care administration.

Required Knowledge, Skills and Abilities

• Results-oriented approach to projects to achieve core goals
• Knowledge of project management techniques and procedures
• Experience in MS Project, Excel, Visio, and other Project Management related software tools
• Excellent customer and team management skills
• Ability to be efficient and productive under pressure
• Very organized, able to manage multiple projects concurrently
• Demonstrated written and verbal communication skills
• Ability to effectively communicate with all levels of the organization.
• Knowledge or willingness to learn ITIL principles
• Ability to demonstrate analytical and problem-solving skills
• Ability to work on multiple overlapping projects
• Ability to work independently with minimal supervision

Physical Demands and Work Conditions

Blood Borne Pathogens

• Category III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family's perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $57.42 - $76.09 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.