IT Project Manager

Dennemeyer is a leading Intellectual Property (IP) Service Provider with more than 50 years experience, offering the broadest range of IP services globally. Prestigious corporations and law firms are placing their trust in our tailor-made solutions: high-quality Portfolio Services, IP Consulting, and cutting-edge Software Solutions, such as our DIAMS iQ, combining a client-server solution and a web-based application. Working in unison with Dennemeyer & Associates, an international law firm specialized in IP, we offer a worldwide single point of contact for the full range of IP services.

As part of Dennemeyer Software Solutions, you will join our team as an IT Project Manager to implement and handle our customer projects in the area of our IP management solution (DIAMSiQ).

Team spirit and initiative are your most prominent strengths, and you are motivated to develop a long-term career in Intellectual Property, in a multicultural work environment?

Then we are looking forward to receiving your application!

Your tasks

• Process queue of implementation projects throughout the entire software installation life cycle
• Analyze, capture and document the client needs
• Present our software to potential customers and provide advice on best practices
• Evaluate and analyze customer software needs in order to successfully implement the product in close collaboration with the implementation and development teams
• Support existing customers in close collaboration with the Helpdesk team
• Create custom scripts using our self-developed scripting language
• Meet deadlines; configure the software
• Supervise independently the worldwide software implementation projects including rollout planning for our IP management solution
• Act as an internal and external representative for the project and be a contact person for our customers, sales, and teams in the environment of our IP management solution
• Coordinate the integration of all relevant interfaces into the project and operate regular information management over the entire course of the project
• Optimize our project management, be responsible for the process development and design, as well as the successful implementation of the project

Your profile

• Ability to work both autonomously and with a team
• Comfortable working with international colleagues and clients in a dynamic environment
• Bachelor’s degree or equivalent in IT or a related field or a technical/commercial apprenticeship will be a plus
• Relevant professional experience as a project and service manager (sector knowledge not required)
• Well-founded methodological knowledge and experience in the use of project and process management tools
• Strong analytic and problem-solving skills: ability to multitask
• Basic technical knowledge of SQL and scripting – knowledge of C# and Visual Studio is desirable
• Organizational talent with a strong sense of service delivery and responsibility
• Excellent communication skills with a service oriented working attitude
• Self-organized and a creative team player with excellent communication skills and a willingness to learn
• Excellent knowledge of MS Office, especially MS Excel
• Willingness to take on responsibility and ownership and ability to set and manage priorities
• Fluency in French and English is mandatory

Assets

• Experience in a position that focuses on customer service
• Practical experience in software implementation projects
• Experience in the field of Intellectual Property

What we offer

• Enjoy working in multicultural teams and contribute to a diverse and international working environment
• A possibility to integrate a mature software company and gain experience in software development and all the interactions of different teams collaborating to develop a product
• A highly competitive rewards and benefits package including private healthcare, meal tickets, Easter and Christmas bonus plan
• Organize your lifestyle with flexible working hours
• Intensive trainings delivered by our top specialists
• Extra vacation days based on seniority in the company
• The opportunity to build a long-term career in an exciting, international business environment

Dennemeyer is an Equal Opportunity Employer. Dennemeyer does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.