IT Project Manager

About the Role

Abnormal Security is looking for an experienced IT Project Manager to join the IT team. As a fast-growing cybersecurity company, with a focus on innovation and excellence, we are building a team of experts to develop and implement advanced IT solutions.

The IT Project Manager is responsible for the management of multiple, concurrent projects through scoping, analysis/design, implementation, and closing. These projects will vary in size and scope which will require flexibility of project management processes and solutions. 

The ideal profile thrives in an entrepreneurial environment, handling competing priorities and ambiguity with confidence. You have a growth mindset and are a quick and keen learner.  

Who you are

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• Excellent at documentation and reporting skills for creating and maintaining processes, status reports and dashboards for your “book of business”
• High attention to detail, process, and organization
• Results-oriented, values collaboration, self-motivated, and willing to adapt to change in a fast-moving environment
• Intellectually curious, a problem solver. Always looking for ways to improve project execution, simplify, enhance functionality and/or transition to solutions that help make Abnormalites more productive
• Motivated, committed, and energetic self-starter, dedicated to providing high quality and responsive IT services and solutions
• The ideal profile thrives in an entrepreneurial environment, handling competing priorities and ambiguity with confidence. You have a growth mindset and are a quick and keen learner.  
• Excellent project manager who is able to deliver large cross functional complex projects. Able to take complex technical requirements and translate into program plans.
• Exceptional communicator who’s able to effectively collaborate with both technical and non-technical stakeholders in both written and verbal form.
• Seeks continuous improvement and committed to personal and professional growth, with a constant desire to improve, create value, and make your team better. Growth mindset and grit will be key traits to success.
• Posses technical capabilities and aptitude. Leveraging a technical background to support the success of projects and gain credibility.

What you will do 

• Collaborate with cross-functional teams, including IT, Finance, HR, and various other business functions to ensure seamless delivery of projects to support the entirety of the Abnormal business
• Define, implement, and track KPIs that gauge the effectiveness, efficiency, and satisfaction of project execution while continually identifying areas for improvement, and implementing corrective actions as needed
• Translate complex technical requirements into project plans with clearly defined milestones, owners, and deadlines
• Drive and manage project schedules by determining dependencies across project teams, proactively addressing risks, and reporting progress to stakeholders to ensure on-time delivery of project deliverables
• Participate in organizational roadmap development and resource planning with department leaders
• Build strong relationships with key stakeholders to drive alignment and progress toward shared goals
• Design, establish, and iterate on best practices and repeatable processes for operational excellence for managing a portfolio of projects

Must Haves 

• 4-6 years of professional experience in technical project management delivering cutting-edge technical solutions, preferably in a startup or fast-paced environment
• Excellent project management skills, with a track record of leading successful IT projects
• Strong leadership skills, with the ability to inspire, motivate, and guide a team towards achieving technical excellence
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with all levels of the organization
• Demonstrated experience using project management software (ServiceNow, Microsoft Project, Jira) for a medium or large enterprise
• Bachelor's degree in Computer Engineering, Information Technology, Business Administration, or a related field
• Capable of translating and communicating highly technical requirements in a way that focuses on customer or business impact
• Experience in collaborating with and meeting the needs of customers and teammates at a global corporation
• Experience working in a remote first company

Nice to Have 

• Experience working with SaaS products and/or Software Engineering teams
• PMP or SAFe Certification
• Direct experience managing projects in ServiceNow PPM/SPM

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