IT Project Manager II

Are you looking for more than just a job? Do you want to have a voice and feel a sense of belonging? At ICW Group, we hire innovative people who consistently adapt, grow and deliver. We believe in hard work, a fun work environment, and embracing creativity that only comes about when talented people collaborate to develop solutions. Our mission is to create the best insurance experience possible.
Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for seven consecutive years as a Top 50 performing P&C company offering the stability of a large, profitable and growing company combined with a small-company entrepreneurial spirit. Our purpose-driven ethos provides team members with opportunities to contribute, develop, and belong.

Amazing new opportunity tocoordinate a small project team or part of a larger team to successfully deliver business results. The position exists to manage all facets of a project: risks, issues, communications, budget, scope, schedule, quality, etc. as well as serving as the key point of contact for stakeholders.

WHAT YOU WILL DO

Manages a small project team or part of a larger team of lesser complexity and risk.

• Manages the team's execution of project tasks in an outcome focused mindset demonstrating a high degree of integrity.
• Manages the team's approach to addressing change or stressful situations.
• Enables an environment where collaboration is effective and focused on delivering impactful business results.
• Seeks opportunities to improve the team's value by providing constructive suggestions.
• Leverages data when making decisions, gathers new information and insight to work through complex issues.
• Communicates progress and escalations effectively.
• Works closely with technical teams to develop and track release milestones and schedules.
• Understands, tracks and communicates issues, risks and action items in a timely manner.
• Leads internal status meetings and effectively captures, stores and distributes meeting notes.

Leverages project management principles and best practices to ensure the success of project.

• Guides other team members on project management best practices and continues to expand mastery of his/her own.
• Coordinates project activities, identifies appropriate resources needed, and develops schedules to ensure timely completion of the project.
• Creates and executes project plans and revises as appropriate to meet continuously changing needs and requirements.
• Provides regular updates and progress reports to internal teams and Stakeholders.
• Collaborates with business and project team to define project scope, requirements, and deliverables.
• Tracks key project milestones and adjusts project plans and/or resources to meet the needs of customers.
• Monitors the compliance of project plans by ensuring team members follow policies and procedures.

Serves as key point of contact for stakeholders.

• Acts as point of escalation for all internal issues.
• Maintains and cultivates working relationships with team members and other involved departments.
• Serves as subject matter expert for current project.

WHAT YOU BRING TO THE ROLE

• Bachelor's Degree from a college or university required with a major or emphasis in Information Technology, Engineering or related field; or equivalent combination of education and experience; Master's Degree preferred.
• Minimum 5 years of relevant technical work experience required. Minimum 3 years of relevant experience as a Project Manager required.

CERTIFICATES, LICENSES, REGISTRATIONS

• Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO), and Insurance certification for domain-specific areas (AINS, AIC, ARM, etc.) required within 1 year of hire.
• Project Management Professional (PMP), IT Service Management (ITIL), and Process Optimization (BPM, Six Sigma, Lean) certifications preferred.

KNOWLEDGE AND SKILLS

Working knowledge of project management principles and practices. Knowledge of insurance is preferred but not required. Proven outcome focused mindset and resiliency to change. Ability to be self-organizing and coach others on the same. Ability to understand both technical and business complexity. Proven ability to question status quo; troubleshoot and partner with others to identify course of resolutions. Positive attitude and temperament to work with others in a team environment. Strong presentation and communication skills. Effective decision making skills and strong user skills in MS Office applications. Demonstrated competency in Project Management processes, tools and techniques; waterfall and agile (SCRUM) SDLC's. Familiar with a variety of IT concepts, practices, tools, and procedures.

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