IT Scrum Master - eCommerce

Req ID: 220059

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a IT Scrum Master - eCommerce to join our team in Pittsburgh, Pennsylvania (US-PA), United States (US).

Scrum Master

Our Project Management practice group is currently seeking an IT Scrum Master who has strong experience in eCommerce management to support one of our global Healthcare devices/Life Science clients, based out of Pittsburgh, PA.

In this role, the Scrum Master will be responsible for initiation and managing of IT Project Scrum teams working on the eCommerce, Search and Web technologies area to support their global business in a dynamic environment. A successful candidate would leverage effective Agile/SCRUM while introducing best practices working collaboratively with business and cross functional teams while delivering quality, with more frequent deployments leveraging Lean methods with continuous learning and improvements.

Responsibilities and Duties:

• Will work directly with the product owner and eCommerce, Search, Web Technologies Scrum Team
• Serves team by facilitating events and coaching team to achieve higher levels of agile mastery
• Proactively assist with removing impediments and blockers
• Encourage and facilitate cross-team coordination and collaboration; Manage team's dependencies with third parties, release managers, or other Scrum teams
• Establish team level cadence and drive team level ceremonies (e.g., sprint planning, team retrospectives, backlog refinement, etc.)
• Provide actionable metrics on team performance and encourage experimentation by the team to drive to better outcomes
• Maintain metrics that provide visibility to stakeholders on team-level progress and quality
• Motivates teams to achieve outcomes and results
• Continuously tracking cross-team dependencies
• Determine product features, Epic work closely with Product Managers, prepare product roadmap, dependencies, budget
• Actively collaborate with the stakeholders in a consultative role eliciting business and technical User Stories and help prioritize backlog to MVP guidelines
• Utilize JIRA, Confluence and other collaboration tools for increased productivity
• Actively manage backlog aligning to business priorities, identify risks and impediments, prioritize conflicting needs, handle matters expeditiously and proactively, follow-through on tasks to successful completion with minimal guidance, often with deadline pressures.

Basic Qualifications

• 10 years of IT experience
• Minimum 5 years of experience as an Agile Scrum Master
• Bachelor's degree in Business, Computer Science, or Information Technology, or combination of education and relevant experience
• Certified in Agile (CSM) methodology

Preferred Experience and Skills:

• Experience as Scrum Master leadingteams in the eCommerce, Search and Web Technologies area.
• Experience in Agile/Scrum methodologies, facilitating ceremonies like backlog grooming, epic /user story, daily standups, estimation, and velocity, resolving impediments, sprint retrospection, coaching team members and usage of JIRA, Confluence, and metrics reporting.
• Strong communicator with effective presentation skills delivering formal presentations & facilitate Demo to various levels of management articulating project/Sprint status, risk mitigations, benefits & financial realizations.
• Self-motivated and independent critical thinker who can visualize and guide team during conflicting situations to stay focused on business goals & priorities
• Effective conflict & impediments management in a fast-paced environment, take higher responsibilities working with cross functional team who are working on multiple priorities
• Excellent leadership and interpersonal skills with ability to influence stakeholders and team members with variety of personal styles to focus on right priorities under pressure and tight deadlines.

Location and Travel

Position is a hybrid role and will require an on-site presence in Pittsburgh, PA a few days each week. Candidates must be within a daily commutable distance to Pittsburgh, PA

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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Nearest Major Market: Pittsburgh
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