IT Specialist

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.

Job Description

Experian's Digital Workplace Team are responsible for all aspects of end-user computing at Experian, looking after everything from desktops and service desk through to Unified Communications and conferencing.

The IT Specialist works as part of a team responsible for Global Service delivery of password manager, email, collaboration and productivity tools, endpoint management, and mobility services to Experian's workforce.

The IT Specialist works as part of a team responsible for Global Service delivery of password manager, email, collaboration and productivity tools, endpoint management, and mobility services to Experian's workforce.

This is a remote UK based position reporting to the IT Manager for the Digital Workplace team.

Key Responsibilities:

• Service Management for 1Password, global password manager tool
• Advanced configuration, design, management and administration of 1Password, Microsoft Azure, Intune, Jamf and Office 365
• Implement enterprise solutions across multiple Microsoft/Apple/Android device management platforms and Microsoft O365
• Observe ITIL standards and processes
• Incident resolution, Problem & Change Management
• Support production systems (including on-call cover where required)

Qualifications

Experience of the following technologies is required

• Microsoft Office 365 Administration (Exchange Online, Teams, OneDrive, SharePoint Online)
• Device Management and Administration, systems such as Microsoft Intune and Apple Jamf
• Microsoft Azure

The following skills

• Proficient troubleshooting and problem solving skills
• Experience with performance, capacity planning and tuning of Microsoft operating systems
• Strong Automation skills & mindset
• Collaboration with security and network leadership to ensure that services dependencies, performance and stability are met
• Building strong business relations with colleagues within the business to promote Digital Workplace
• Build a network of support contacts around global Experian to improve technology services provided within scope

Additional Information

Our uniqueness is that we truly celebrate yours.

Experian's culture and people are key differentiators. We take our people agenda very seriously. We focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. We're an award winning organisation due to our strong people first approach.

Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here