IT Specialist

IT Specialist
Join us at DGS and be part of a pioneering team Transforming the Wireless Economy
The exponential growth in wireless demand and 5G technologies requires greater bandwidth, lower latency, and higher reliability. To solve today’s spectrum challenges efficiently and effectively, service providers need real-time, persistent understanding of the spectral environment. DGS stands at the forefront of addressing today’s spectrum challenges with a pioneering and patented methodology. DGS takes a groundbreaking approach by extracting RF information directly from the physical layer which allows for a more real-time understanding of the spectral environment.
IT Specialist
Join our dynamic team at DGS, a cutting-edge data solutions company, for wireless networks, where innovation meets excellence in the realm of Radio Frequency (RF) awareness and environmental monitoring technologies. We are seeking a qualified candidate for the role of IT Technician to play a key role at DGS, with technical responsibilities for ensuring the efficient and secure operation of information technology systems.
Position Overview:

• Research, evaluate, recommend and implement new technology to meet corporate and business objectives and to improve service through productivity gains or expense reductions.
• Responsible for contributing to and adhering to all corporate policies and standards during the planning and implementation of projects.
• Troubleshoot system failure, circuit failures, and configurations issues in any company environment.
• Install, configure, troubleshoot and support Cisco Meraki routers, firewalls, and switches (servers, load balancers, storage arrays, network attached storage, network equipment, and related peripherals will be managed by system engineering).
• Knowledge of network protocols, technologies, services, and monitoring tools.
• Manage vendor and/or product provisioning, procurement, and delivery of data services hardware and software.
• Manage vendor and/or product provisioning, procurement, and delivery of LAN and WAN hardware.
• Acts as a resource for infrastructure projects for voice/data network design, development, and implementation.
• Ability to prioritize work based on business criticalities and also be flexible to work on ad hoc tasks as assigned by the manager.
• Interact with vendors to ensure adequate services, support, and maintenance.
• Specialized knowledge in the following systems or hardware is a plus: MicroTik, Winbox, Cisco Meraki, Dell servers and storage devices and endpoints, and Deepwave.

Qualifications:
- Bachelor’s degree preferably in Engineering, Electrical Engineering or a similar field
- Minimum 6 years’ experience with network technologies in a fast paced and complex environment.
- Proficiency in troubleshooting and problem-solving techniques.
- Excellent communication skills and the ability to interact professionally with end-users at all levels of the organization.
- Strong attention to detail and the ability to work both independently and collaboratively in a fast-paced.
- One or more of the following relevant certifications such as CompTIA A+, Network+, Security+, Microsoft Certified IT Professional (MCITP), AWS or Microsoft Azure certifications, or Cisco Certified Network Associate (CCNA) are preferred.
WHY DGS?

• Competitive Salary
• 401(K) Traditional + Roth
• Healthy Work-Life Balance
• Positive + Collaborative Environment
• Dental, Medical, & Vision Insurance
• PTO
• Physical & Mental Wellness Programs

The equal employment opportunity policy of the DGS Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. DGS hires and promotes individuals solely based on their qualifications for the job to be filled. 
We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.