IT Specialist

Why join us?
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows HermanMiller to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

IT Specialist Syteline
 

To attend users incidents and requests related to Syteline Mexico and Brazil. Work with developers, DB administrators and ERP business analysts to resolve issues on the system. Follow up user account and permissions changes.
Purpose of the job

Specific responsibilities

1) Attend users incidents and requests of Syteline system. 
2) Analysis of the information registered by end users in the different modules of Syteline version 8 and 9, for incidents solution.
3) Resolve doubts about processes in Syteline.
4) Analysis, creation/modification of reports in Crystal Reports and SQL Reporting services for Syteline v8 and v9.
5) Design, modification and maintenance of the company's business intelligence (CIW) reports.
6) Syteline users and permissions maintenance.
7) Monitor Syteline services to ensure performance and avoid disruptions of the system.
8) Management and refresh of development and testing environments of the system.
9) Work with the different areas to clean up data on the system according to the current data retention plan.
10) Work in collaboration with IT teams from other regions (India, UK, etc.) to solve Syteline incidents and requests.

Requirements:

Education and experience

Essential:
- Bachelor’s degree in Computer or information Science
-At least 5 years experience in ERP administration with SQL Databases and attending end users incidents.
-Good management of ERP modules: Finance, Inventory, Order Entry, Production, Projects. 
-Domain of system administration tasks as user management, parameters modifications, system recovery, reports creation/modification, etc.
- Skilled at Crystal reports and SQL Reporting services.
-Domain of SQL queries, Transact-SQL
-English language skills 80%

Preferred:
Syteline, Cloudsuite Industrial ERP version 8 and 9.

Competences

Essential:
Self-learning
Ability to identify, and resolve problems
Ability to work in a team

Who We Hire?
Simply put, we hire everyone. HermanMiller is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [email protected].