IT Specialist I

The IT Specialist I is the first point of contact for end-users seeking technical assistance. This role involves responding to a wide range of IT issues, providing basic support and troubleshooting, and ensuring high levels of customer satisfaction.

Requirements

• Proven experience in a technical support or help desk role.
• Strong knowledge of operating systems (Windows, macOS), software applications, and IT equipment.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience with ticketing systems and remote support tools.
• Basic understanding of network principles and troubleshooting.

Benefits

• Government mandated benefits
• 13month pay
• HMO (after 1 month of employment)
• Non-taxable allowances
• Paid Leaves

MEDVA is a Virtual Assistant company pioneered by Medical Specialists in the United States. Its purpose is to hire and to train Filipino medical professionals that they may be globally competitive and build their careers by working in US clinics at the comfort of their own homes, in their home country

Our purpose is to assist doctors, dentists, and other medical professionals in their clinical practice to reduce in-house staff burn out and improve the overall atmosphere of their workplaces. We are committed to provide world-class service and improve the overall quality of care.

We do not just offer a job, but a chance to reignite Filipino medical professions by building value and rewarding them with premium pay and benefits as if they are working abroad. We want to dignify medical professionals and give light to those who have given up their hopes of practicing their professions.